Creative Manager, Virtual at K12, Inc in Herndon, Virginia

Posted in Other 6 days ago.

Job Description:


Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

Stride believes in education for everyone. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

Summary: The Manager, Creative is responsible for the success of a diverse team of visual designers charged with improving how students and learning coaches experience K12 curriculum/content through design. The Creative Manager reports to the Creative Director and manages visual design production, both new and legacy, while supporting across design management including print/ebook and audio/video production. The Creative Manager supports delivery of courses on time and on budget, with appropriate level of quality and with an inclusion mindset. In this role, the manager communicates and integrates the company mission, vision and values to provide direction for the team and ensures highly visual, interactive work that always puts the user first.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Lead and facilitate a multi-disciplinary team of direct reports and non-direct reports through each stage of the content design process with clear creative directions and an inclusive mindset;

  • Use customer-driven insights and agile methodologies to deliver elegant and delightful customer experiences;

  • Craft project approaches that challenge the status quo and lead to highly valuable, impactful and unified content design solutions across the K-12 course catalog;

  • Promote cross team collaboration and multi-disciplinary growth with visual designers, audio and video specialists, print and ebook designers, UX designers, instructional designers, interaction designers, and media editors to ensure K-12 courses come together as a cohesive, visually appealing and accessible experience;

  • Partner with product managers and course owners to influence product design;

  • Partner with executives, leaders, and other stakeholders to define smart strategies that align business and customer needs, including those within underserved populations;

  • Translate business requirements into visual concepts and prototypes;

  • Actively collaborate with co-managers to support director and build a multi-disciplinary team that can flex between projects and courses;

  • Analyze production processes to identify opportunities to increase cost efficiencies and improvements;

  • Anticipate and resolve technical issues and production details;

  • Manage outsourced work with vendors, communicating and integrating K12 vision and design into deliverables;

  • Bring a renewed attention to detail, enthusiasm, creativity, and a desire to work hard and contribute to the content/curriculum design under tight deadlines;

  • Balance mentoring capabilities with a willingness to jump in and execute on project deliverables.

Supervisory Responsibilities: Directly supervises 5-10 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Minimum Required Qualifications:

  • Bachelor's degree in design related field AND

  • Five (5) years of experience designing digital products for multi-channel services AND

  • Three (3) years of experience with team leadership or management OR

  • Combination of design related education and experience, which may include:

Certificates and Licenses: None required.


  • Proven experience as manager or in a relevant role.

  • Experience in developing diverse and inclusive interactive learning products including both software and materials in the areas of educational, professional, or consumer products;

  • Visual and graphic experience including photography, illustrations, print, ebook, video, audio and/or designing experiences;

  • Consultative and collaborative experience;

  • Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency; Adobe Creative Suite.

  • Ability to travel 5% of the time, as needed

  • Ability to clear required background check

Desired Qualifications:

  • Management experience in Ed-Tech or related field

  • Ability to manage and support all aspects of design production, including visual design, print, ebook, audio, video

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This is a home-based position. This position is open to residents of, and may be performed remotely from Washington, D.C., and from any state except Colorado.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)