Operations Analyst at NetSmart Technologies in Leawood, Kansas

Posted in Other 4 days ago.

Job Description:

Job Description Summary
We are looking for a team player who is ready to jump in operationally and help with the following main responsibilities; Focusing on analyzing business operations and reporting outcomes, aggregation of data, analysis and forecasting, budgeting and attrition. Must be proficient in Microsoft Office with advanced Excel skills, Microsoft SharePoint and Microsoft Power BI or another similar Business Intelligence software.


  • Monitor operational status and manage intervention and problem solving with project managers and operations managers.

  • Proactively identify and implement data improvements, enhancements, and system customizations that meet business requirements.

  • Support weekly, monthly and quarterly reporting.

  • Communicate with cross functional teams to ensure leaders are up to date and engaged in high-priority initiatives

  • Participate or lead process design, process implementation, or process improvement initiatives

  • Implement and coordinate the operational aspects of ongoing projects including review status of projects and budgets.

  • Assess operational issues, and develop resolutions to meet productivity, quality, and client satisfaction goals and objectives.



  • Bachelor's degree or equivalent relevant work experience

  • Proficient in Microsoft Office with advanced Excel skills

  • Proficient in Microsoft PowerBI with advanced Excel skills

  • Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload

  • Demonstrated analytical andproblem-solvingabilities.

  • Strong collaborative skills and the ability to communicate effectively with various audiences.


  • Experience with DAX(Data Analysis Expressions) and R programming languages

  • Experience with Microsoft Teams

  • Experience with operational analysis including data collection, reporting and analytics

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.