Sr. Admin Associate at Prudential Ins Co of America in roseland, New Jersey

Posted in Admin - Clerical 15 days ago.

Type: Full-Time

Job Description:

Responsible for conducting, processing, and assisting the Disability and Waiver of Premium claims organization in providing support to through existing processes within the Claims Support Unit/ Claims Completion unit. This function requires:

  • Providing excellent customer service.

  • Documenting claim information in a clear and concise manner.

  • Understanding and applying general concepts for processes within the Claims Support unit.

  • Processing of incoming medical records.

  • Maintain an organized data based of claims related materials.

  • A detail-oriented focus and exceptional time management skills

  • Strong written and verbal communications skills

  • The ability to work unsupervised and interact with stakeholders at all levels

  • The ability to manage multiple work assignments at the same time and deliver to deadlines

  • A commitment to support a work environment that fosters Diversity and Inclusion.

  • Additional project work may also be assigned, as needed.


  • Strong analytical skills

  • Ability to review and identify key information needed for Disability claims and/or Waiver of Premium claims.

  • Strong communication skills

  • Well organized and capable of responding to shifting priorities

  • Ability to learn a variety of processes and procedures and adapt to meet capacity needs

  • Proficiency in Microsoft Word, Excel and outlook

  • Additional project work may also be assigned, as needed.

**This position is expected to relocate to Newark, NJ from Roseland, NJ



Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.

If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email to request assistance.