Cognizant is seeking a strong ServiceNow Event Management Architect for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.
“Remote Candidates will be considered, however must be willing to relocate post Covid”
Job Description :
Interact with the Asset Management system to ensure data quality of new or changed Asset records
Maintain ongoing documentation of data definitions, and process workflows
Create ad-hoc Asset Management reports when required
Ensure data integrity both from the ownership and discovery standpoints
Ensure that the Asset Management repository reflects the vendor license management portals.
Generate software reconciliation reports (Purchased vs. Deployed counts)
Complete work related to the recovery and possible redeploy of assets driving cost saving efforts
Ensure the New Technology Onboarding review process in done consistently.
Monitor all newly established processes and procedures
Ensures that IT asset requests adhere to corporate IT standards.
Ensure that Software Licenses are received from the Vendor within the predefined Service Level Agreement (SLA)
Ensure that Software Licenses and Maintenance are renewed within the predefined deadlines.
Monitor ITAM Metrics to determine our efficiencies: take appropriate actions to modify.
Participate in Software redundancy elimination efforts
Identification of Surplus Software.
Minimum of 2-year experience with ServiceNow Discovery and Software Asset Management
Minimum of 5+ years working on a team as part of a large IT organization
Minimum of 1 years' experience with Configuration Management.
Have strong functional knowledge and technical skills. Experience integrating with tools to federate data into the CMDB
Expert in IT Asset Management Lifecycle processes (including hardware and software)
Good interpersonal skills, including collaboration, communication, relationship building, and negotiation
Excellent decision making skills
Demonstrate superior customer service
Understanding and working knowledge of the Asset Management repository preferred
Working knowledge of Asset Data, Data Types, Data fields and Data Mapping preferred
Experience working with Software Asset Management Tools; Aspera or ServiceNow preferred
Ability or Desire to read and write API code
SAM Certified is a plus
ITIL Certification is a plus
***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.