Sales Operations Analyst at Electrolux Home Products, Inc. in Charlotte, North Carolina

Posted in Other 4 days ago.





Job Description:






A REGULAR
DAY AT WORK (ESSENTIAL DUTIES):

For us going to work every day has an even greater purpose than putting
the latest product or technology on the market. It's about improving the
everyday lives of millions. By being sustainable and open to new ideaswe can push the boundaries of cooking, cleaning,
and wellbeing at home. But to keep doing so, we need more people who want to
innovate and re-imagine what life at home can be.

The Sales Operations Analyst is the face to our Key
Accounts and will assist with order management, item set up, and scheduling for
our regional accounts. This position is also responsible for understanding and
driving continuous Improvement on customer performance metrics.

KEY RESPONSIBILITIES:



  • Managing customer escalations to resolve any issues that may arise.

  • Establish relationships with external and internal customers.

  • Order management in SAP from Order to Cash.

  • Work with warehousing and transportation to best service the customers.

  • Identification and implementation of new and existing SAP solutions to streamline workload.

  • Stretch assignments as assigned.

  • Shared Services support.

  • Ad hoc analysis and reporting as required.

WHO
YOU ARE:


  • With a number of projects running simultaneously, flexibility and agility are essential.

  • Both reactive and proactive, you work efficiently and flexibly to deliver results.

  • You always strive for better, in your work and for your future.

  • You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement.

  • You build trust, good working relationships and communicate effectively with your colleagues and across functions.

  • You can make yourself understood and are a good listener.

We employ great people
from a wide variety of backgrounds - not just because it's the right thing to
do, but also because we believe that diverse perspectives make our business
stronger and more innovative. If you share our values, come find your place in
our global community. Meet us on @lifeatelectrolux and
career.electroluxgroup.com to learn more.



Minimum Qualification


EDUCATION &
EXPERIENCE:



  • Bachelor's
    degree required.

  • Strong
    proficiency in Microsoft Excel and pivot tables required.

  • Proficiency
    in Microsoft PowerPoint and Outlook.

  • Proficiency
    in SAP.

  • Experience
    with root cause analyses preferred.

  • Minimal
    travel required.

#LI-LW1