Claims Specialist at Chubb in Hartford, Connecticut

Posted in General Business 15 days ago.

Type: Full-Time

Job Description:

Our award winning Claim Department has an exciting career opportunity for an individual who enjoys independent problem solving and utilization of their interpersonal and collaboration skills to build relationships with insureds, agents and internal business partners. This claim examiner position is a part of North American Financial Lines Claims and is based in our Pittsburgh PA office. The individual in this role will be handling Financial Lines liability claims.

The job responsibilities for this position will include the following:


  • Manage complex professional liability claims across multiple jurisdictions;

  • Timely and accurately analyze and address coverage issues under Private, Not-for-Profit, Health Care Directors & Officers and Managed Care Liability policies;

  • Conduct timely and effective investigations through appropriate use of internal and external resources that are in compliance with Financial Lines Best Practices protocols;

  • Effectively document all relevant events in a timely and efficient manner as case facts are developed, to include an evaluation of liability, damages and exposure;

  • Set timely and accurate indemnity and expense reserves. Manage reserves throughout the life cycle of each claim  with appropriate documentation supporting any reserve changes;

  • Complete timely and concise claim reports;

  • Oversee defense counsel through effective use of litigation management strategies to include the development of case specific agendas that direct accountability of counsel throughout the life cycle of a claim file;

  • Travel to and attend meetings, mediations, settlement conferences and trials as needed;

  • Build and maintain relationships with external and internal customers to include insureds, counsel, and producers;

  • Proactively manage a claim inventory of primary files in accordance with Financial Lines Best Practices;

  • Adhere to all statutory regulations and Unfair Claims Practices Acts requirements.

Competencies/Skills Required:
·     Articulate in both written and oral communication;
·     Demonstrated ability to deliver high caliber customer claim service;
·     Advanced listening and negotiation skills;
·     Advanced knowledge of and attention to detail in, insurance coverage and                 contracts;

  • Strong investigative and analytical skills;

  • Strong organizational skills to manage a claim inventory independently with limited supervision;

  • Strong interpersonal skills and ability to cultivate and maintain business relationships with a wide spectrum of people internally and externally;

  • Strong collaboration skills,

Education & Experience:

·     Juris Doctorate required.

·     Some travel may be required