Experimentation and Analytics Researcher at Harvard Business Publishing in Brighton, Massachusetts

Posted in Other 3 days ago.

Job Description:

About Harvard Business Review:

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, books, and digital content and tools published on HBR.org, Harvard Business Review aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact.

Position Overview:

The Experimentation and Analytics Researcher (EA Researcher) will join the HBR Research and Analytics team, which conducts and interprets high-impact research across the entire HBR Group's businesses. The research program has three main branches: A/B testing, web analytics, and survey research. The EA Researcher's responsibilities include designing, building, running, analyzing, and drawing conclusions on the ultimate business impact from a variety of different types of experiments and research. The EA Researcher will collaborate with multiple stakeholders in an agile environment that includes editorial, design, and marketing.

The end goal is for the EA Researcher to gain a deep understanding of customers' needs and market trends and then leverage this knowledge to illuminate a path for our strategic planning as well as spotlight opportunities for growth.

Key Tasks:

  • Make research findings convincing and actionable for stakeholders and senior leaders using compelling and intuitive data visualizations and narratives

  • Collaborate with product owners, designers, and developers to discover and test great solutions to user and business problems

  • Develop code and statistical models to understand user experience, engagement, purchasing, and other behaviors

  • Design, build and deploy experiments such as A/B tests (Adobe Target) as well as surveys and intercepts (Qualtrics) and other systems; deeply leverage the Javascript capabilities of these systems

  • Analyze user behavior with Adobe Analytics, Excel and R to answer business questions and to generate hypotheses and plans for high-impact research

  • Investigate and solve problems independently, with strong attention to detail

  • Manage multiple research projects simultaneously

Required Skills and Education:

  • BS/BA degree in Social Sciences, Statistics, Computer Science or a related field, or equivalent practical experience

  • 3-5 years of experience in behavioral research design and analysis in an academic or applied research setting

  • Excellent verbal and written communication skills and an ability to communicate effectively to a variety of audiences

  • Ability to take a consultative approach and manage relationships with a range of stakeholders

  • Strong organizational and project management skills; ability to work well with deadlines and manage several concurrent projects

  • Demonstrated ability to run rigorous experiments and be an effective advocate for rigor amongst a diverse set of stakeholders

We get excited about candidates who have:

  • Experience with web analytics and A/B testing software (e.g. Adobe Analytics, Adobe Target or comparable systems)

  • Experience in a programming language commonly used for data manipulation, automated reporting, and computational statistics (such as Python or R) and with version control (Git, Subversion)

  • Beginning to intermediate expertise in HTML, CSS, and Javascript