Manager, Clinician Services Training (OUS) at WIRB-Copernicus Group in Princeton, New Jersey

Posted in Other 4 days ago.

Job Description:

The Manager Clinician Services is responsible for managing a Principal Clinician cohort, overseeing identifying the company clinician needs, selection, training, line management and financial reconciliation.This role will also provide other operational support within the Clinical Trial Services Department.


  • Graduate degree in psychology, social work, nursing, or related field required.


  • Minimum of 3 years of experience in a clinical trials or research setting or other clinical setting preferred.

  • Minimum of 3 years clinical experience diagnosing and/or treating patients with psychiatric disorders, neurocognition disorders, and/or other study relevant indications preferred.

  • 2 years supervisory experience preferred, including interviewing and candidate selection orSupervisory experience preferred, including interviewing and candidate selection.

  • Fluent in English required, bi-lingual or multi-lingual skills are preferred.

  • Basic understanding of GCP.

  • Proficiency with MS Word, Excel, Outlook, and PowerPoint.

  • Ability to work collaboratively within the company.

  • Demonstrated leadership skills.

  • Excellent interpersonal skills and problem solving/decision making skills.

  • Ability to work independently.

  • Ability to deliver against set objectives.

  • Excellent organizational skills.

  • Excellent oral and written communication skills.

  • Excellent project management skills.

  • Ability to effectively manage and interact with sponsors as needed.


  • Manage and monitor a team of on-demand clinicians according to company policy, including hiring, contractual and financial obligations.

  • May have direct management of employees, including hiring, development and performance management.

  • Work with the Clinician Science team and Clinician Services leadership, providing input on identifying the need for Clinicians to meet study requirements, including internally or externally sourcing Clinicians.

  • Assist CS team with prioritizing training needs, providing input to trainers on individual training and performance plans.Ensuring that Clinician training and calibration occurs within timeframes.

  • Collaborate with the Clinical Scientist team and the Clinician Services leadership to ensure optimal Clinician utilization, projections, and coverage of assessment needs across studies.

  • Co-developing and implementing training and calibration (T&C) activities, ensuring quality control measures are implemented, analyzing reports, reporting on status of related Clinical Science projects, developing process efficiencies, managing project budgets and timelines.

  • Develop projects related to Clinical Science objectives and, in collaboration with Clinical Scientists, oversee project distribution and completion.

  • Provide input and research topic areas pertinent for future Business Development bids.

  • Meet resource and operational requirements as specified by projects from various departments that relate to the Clinician Services Department.

  • Oversee operational implementation of training and calibration plan requirements and monitor progress.

  • Implement and monitor quality control measures to ensure compliance in meeting training and calibration plans.

  • Oversee/coordinate internal QC of materials, processes and metrics related to the operational implementation of training and calibration.

  • Partner with Human Capital Management in Clinician recruitment process, to ensure that Clinician hiring needs are met according to study requirements and timeline.

  • Work with Human Capital Management and IT to Effectively and efficiently on-board new or returning Clinicians to ensure that they are trained and ready on agreed upon timeline.

  • Partner with Finance and external vendors to monitor and approve financial obligations for Clinicians.

  • Work to process Clinician payments and assist department head with budget management.

  • Manage timesheet reviews, paid time-off approval, and IT challenges which may impact clinicians.

  • Assist in developing and implementing departmental processes as needed.

  • May perform clinician duties if needed.

  • Perform other job duties as determined by management.


  • Will directly manage a team of contracts.May manage a team of employees.


  • Domestic and international travel, approximately 10% of the time, including overnight and weekend stays as necessary, consistent with project needs and office location.