Lead Designer, UX Writing at Electrolux Home Products, Inc. in Charlotte, North Carolina

Posted in Other 15 days ago.





Job Description:






A
REGULAR DAY AT WORK (ESSENTIAL DUTIES):

For us going to work every day has an even greater purpose than putting
the latest product or technology on the market. It's about improving the
everyday lives of millions. By being sustainable and open to new ideaswe can push the boundaries of cooking, cleaning,
and wellbeing at home. But to keep doing so, we need more people who want to
innovate and re-imagine what life at home can be.

In this design role, you will be part of the team
responsible for defining and crafting an overall Connected Appliance UX Design
direction across the many different products we design and manufacture. Our
Lead UX Writer will collaborate with cross-functional product teams to craft
intuitive, actionable, and easy-to-understand user experiences by creating
short- and long-form content strategy for customer-facing digital products. This
includes but is not limited to UI microcopy and copy, instructional content,
naming conventions, and other elements of the end-to-end user experience.

KEY RESPONSIBILITIES:


  • Shape the tone, language, and design system for Electrolux products and services globally.

  • Work on feature development, naming, user flows, product logic, and education.

  • Contribute to and implement style guides and shared nomenclature across Electrolux services.

  • Converge customer goals, business requirements, and brand values.

  • Boil down complex systems into coherent, concise, and compelling interface copy.

  • Collaborate with designers to uncover and solve UI challenges.

  • Address feedback and improve performance of our content.

  • Spend time with QA, legal, and localization teams to ensure content appears properly and accurately for every audience.

  • Work with cross-functional partners and senior leadership to understand the boundaries of what's possible and pushing from there.

WHO
YOU ARE:


  • You work with urgency, analyzing and adapting to different situations, quickly understanding changes and reacting confidently and decisively.

  • Whether face-to-face or on the phone, you can communicate plans and articulate your ideas with colleagues and customers at all levels.

  • You look at everything from every angle, distilling the core message and putting it together in a way that excites and delights.

  • You keep the consumer and customer front of mind, bringing an outside-in perspective to encouraging cross-collaboration, utilizing diversity and encouraging open feedback.

  • You set the pace and the priorities, and then you bring a methodical approach to meeting your goals.

  • You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.

We employ great people
from a wide variety of backgrounds - not just because it's the right thing to
do, but also because we believe that diverse perspectives make our business
stronger and more innovative. If you share our values, come find your place in
our global community. Meet us on @lifeatelectrolux and
career.electroluxgroup.com to learn more.



Minimum Qualification


EDUCATION &
EXPERIENCE:


  • 8+
    years' experience working with UX copy or other forms of interactive
    writing.

  • Develop
    well-informed points of view, while also remaining willing to adjust them
    based on input from others.

  • Can
    write from scratch, edit existing copy, and think beyond the written word
    with input from multiple team members.

  • Comfortable
    managing several projects simultaneously

  • Deliver
    passionate and impactful presentations at all levels of an organization.

  • BA/BS
    degree or equivalent experience preferred.

  • Exceptional
    writing, communication, and presentation skills with extraordinary
    attention to detail that includes superior editing and proofreading skills
    and advanced knowledge of industry-standard style guides such as AP
    Stylebook or Microsoft Writing Style Guide.

  • Demonstrable
    professional experience crafting digital UX journeys.

#LI-LW1