Director, Sports & Digital Analytics (Caesars Las Vegas) at Caesars Entertainment in Las Vegas, Nevada

Job Description:

Caesars Digital represents online businesses spanning casino, poker, and sports betting across a variety of brands. The Director, Sports & Digital Customer Analytics in the Enterprise Analytics team will partner with Sports & Digital stakeholders to drive customer acquisition, analyze offer performance, identify industry trends, segment Caesars' customer database, and perform ad-hoc analysis and create standardized reporting in support of the operations. The ideal candidate will help identify opportunities to grow these business units and work with clients to implement findings and best practices.

Your focus will be on three fronts:

• Drive performance of the Analytics team; support the Sports and Digital teams in making strong, data-driven decisions
• Interpret business performance and recommend changes to strategy, partnering with Sports and Digital leaders to grow customer database and drive profitability
• Develop a team of Analytics professionals to become critical thinkers capable of becoming future leaders within the Analytics organization

This is a highly visible role and relationship building is a key component to success. A strong candidate should be a highly analytical, strong communicator with supervisory experience. The ability to run your own analyses while also guiding, training and supporting your team is a necessary skill. A degree of technical expertise (SQL, Excel, Tableau, BigQuery) will enable you to guide the team in the automation and continuation of existing processes, while ensuring the highest possible efficiency. Strong presentation skills, an aptitude for condensing large amounts of data into a meaningful story, and the ability to share insights & recommendations to influence decision making at the highest level of the organization are critical to success.

(Analysis/Interpretation)

• Serve as a primary point of contact for Sports and Caesars Digital teams for analysis of offer performance and customer behavior. Provide strategic insights, analyze standard reports, and conduct in-depth analysis to formulate insights into business performance. Partner with clients to develop robust testing plan and evaluate results. Communicate conclusions, implications, and recommendations in a concise fashion to relevant clients.

(Stakeholder Management)

• Partner with sports and digital leaders to provide analytic input to decisions and evaluation of business performance. Develop relationships to ensure an analytic approach is taken in evaluating strategic business decisions. Clearly communicate findings to key stakeholders and keep them informed of changes that may impact operations. Serve as valued thought partner to senior leadership.

(Prioritization/Time Management)

• Must manage multiple projects and deadlines simultaneously, proactively identify opportunities to improve analysis, and maintain positive employee morale. Allocate resources and prioritize projects to balance the support of broad initiatives, recurring reports and ad-hoc analysis, while prioritizing the most impactful areas of opportunity for the financial well-being of the company.

(Leadership/Mentorship)

• Serve as a visible leader for the entire Analytics department. Develop critical thinking skills among analysts and train direct reports on new software, capabilities, and analytical techniques. Leverage team members across the Analytics department to provide additional context to analyses and develop holistic approach to problem solving from team members. Help team members grow into future leaders through training, mentoring, and development projects/opportunities.

Required

• Expert quantitative and analytic skills with demonstrated success in analytic roles, including (but not exclusive to) financial analysis, consulting, IT, statistical analytics, forecasting, marketing studies, and optimization analysis
• Demonstrated success working with large data sets, developing tools for streamlined analysis, and creating reports that succinctly summarize complex concepts
• Ability to communicate all analyses, findings, conclusions, and recommendations to key stakeholders across the enterprise; actively assist in the implementation of new initiatives
• Manage team of Analytics professionals to provide insights into marketing effectiveness; develop team members into future leaders within the Analytics organization
• Experience with analytic tools and software such as SQL, SAS, Tableau, and Excel
• Bachelor's degree with 5+ years work experience
• MBA or other advanced degree preferred

Key Requirements

• Must possess strong interpersonal, communication and consensus building skills; willingness to develop key relationships across the organization and present findings to Senior Management Team and other company leadership
• Must serve as a though-leader within the organization, and allocate resources strategically based on biggest needs and opportunities to create greatest incremental value
• Must be able to work in a deadline oriented environment, ensuring decisions and management communication is occurring in a timely fashion
• Must be able to manage competing tasks from multiple stakeholders and prioritize in accordance with strategic objectives for the organization
• Must possess strong leadership and motivational skills, and be able to successfully manage a team of intelligent, focused and career-minded individuals
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Online gaming/sports industry experience strongly preferred but not required
• Extensive background with customer relationship management preferred

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Partner with Sports & Digital stakeholders to drive customer acquisition, analyze offer performance, identify industry trends, segment Caesars' customer database, and perform ad-hoc analysis and create standardized reporting in support of the operations. The ideal candidate will help identify opportunities to grow these business units and work with clients to implement findings and best practices.