Temporary - Market Teller at Fulton Bank, N.A. in Richmond, Virginia

Posted in Other 4 days ago.





Job Description:


Temporary - Market Teller

Job Locations

US-VA-Richmond






















Requisition ID
2021-15250
# of Openings
1

Location Name

Stony Point
Position Type (Portal Searching)
Temporary
FLSA Status
Non-Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them. We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton. We strive to promote a culture of work-life balance, to unplug and recharge to be your best self, at work and at home.

Overview

This is a temporary position lasting approx. May-August. Must be available to work 40 hours weekly with Saturday availability

Provides industry leading service while facilitating customer transactions and the referral of bank products and services within the transactional role of the Branch or Financial Center. Is proficient in Federal Banking Regulations, internal controls, policies and procedures and Bank products. Embraces, promotes and is accountable for delivering Fulton's superior customer experience program. Encourages customers to use self-service banking solutions including: ATMs, on-line and mobile banking to enhance their service experience. Prepares and maintains accurate records and balances all daily transactions. Promotes banking services and directs customers to appropriate employees or departments for specialized services. Responsible for traveling to various bank branches as assigned. Schedule and location may vary from day to day.

Responsibilities

    Assist clients with transaction needs and accurately performs Teller transactions in accordance with bank policies and procedures. Issues negotiable instruments, completes Currency Transaction Report's when applicable and adheres to all audit, assessment and compliance policies/procedures and standards. Maintains good working relationships with fellow employees to ensure teamwork within the Branch or Financial Center and through the bank.

  • Accountable for the referral of products and services at the Branch or Financial Center. Recognizes, demonstrates and follows-through on referral opportunities. Utilizes open ended questions and effective listening skills to generate a two way conversation and identify customer needs across all product and service lines, not limited to deposit and credit products, in order to achieve assigned goals. After identifying needs, introduces customer to appropriate Branch or Financial Center sales employee or business partner.

  • Responsible for compliance with applicable regulations, operational and security policies and procedures and all risk management elements associated with the position and as defined by management.

Qualifications

Education

High School Diploma or equivalent experience. (Preferred)

Experience


  • 6 to 12 months customer service experience. (Required)

  • 6 to 12 months customer service and/or cash handling experience in financial services, retail sales, or a similar goal-oriented environment. (Preferred)


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