Posted in Other 15 days ago.
El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.
Scheduled Bi-Weekly Hours80
Work ShiftDay: 8 hours
Coordinate and oversee Physician Concierge service for the operating room scheduling service including providing key support to the operations of scheduling; acts as an inter-departmental liaison on financial and information systems. Schedules surgeries, conducts and provides oversight of day to day operations including patient scheduling, data collections, month end close, securing authorizations, patient account follow-up and physician and patient communication. Develops and implements procedures to assure efficient operations. Provides and participates in cross training to insure functional coverage between coordinators. In conjunction with the Executive Director, coordinates and implements quality assurance activities as well as addressing expedient issues and facilitating solutions within physician concierge service. Liaises with medical directors, physicians, and staff. The Project Coordinator assists in implementation of multiple projects and programs which support the Physician Concierge Program. Coordinates projects, outlines tasks, develops project timelines, and tracks progress through continuous communication to insure customer satisfaction. Acts as point person for task completion. Accountable for: training personnel, physician and physician office communication, identifying and coordinating tasks, timelines and objectives of multiple and varying projects; data gathering, analysis and preparing reports, ensure availability of staff, resources, equipment and services are effectively and efficient delivery. This position is a key contributor to physician and patient satisfaction initiatives within the department by participating in physician satisfaction related process improvement activities as well as providing a high quality contact experience with every interaction. In addition, will cross train to as directed and perform other duties as assigned.
Bachelor's degree in healthcare, business or related field
Five years administrative support and/or healthcare industry experience
Healthcare background and knowledge of hospital and clinic organizations preferred
Demonstrated organizational skills with experience coordinating multiple projects simultaneously involving tracking and follow-through to ensure projects stay on track
Proven verbal and written communication skills
Proficiencywith MS Office, Word, Excel, and Power Point required with MS Project software preferred
The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)
An Equal Opportunity Employer:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.