Client Coordinator at Matthews International in Camden, New Jersey

Job Description:

POSITION SUMMARY

The E-Commerce Production Coordinator plans, coordinates, and manages the execution of various projects, ensuring adherence to all project performance targets such as timing, cost, quality, and achievement of proposed benefits/return. This role gathers project requirements, establishes project plans, confirms cost structures, and oversees the overall execution of the project. The coordinator interacts with various teams, departments, and clients to ensure the project maintains its critical path.
The Coordinator will also follow through to ensure that satisfactory resolution is accomplished when resolving and problem-solving client issues as they are received.

JOB RESPONSIBILITIES

• Collects, analyzes, and understands project requirements.


• Develops and maintains production execution plans, including documentation of project scope, implementation of QC plan, objectives, deliverables, key milestones, timelines, schedules, internal and external resources, project dashboards, etc.


• Communicates the status of production/manufacturing in respect to overall project schedule, requirements, deadlines, and structure to all necessary departments and team members


• Identifies potential problems and suggests alternatives based upon cost implications, time constraints, and customer quality standards.


• Analyzes the project's cost structure and any significant deviations from the approved cost structure.


• Scopes and procures work to external partners to fill gaps where applicable to the overall production plan


• Manages day-to-day progress of projects including risk assessment and problem resolution.


• Conducts project reviews according to prescribed process/structure.


• Serves as the main day-to-day contact on current projects for internal project teams and suppliers.


• Attends project planning meetings as needed; serves as subject matter expert regarding production workflow, processes, capacity, timelines, etc.


• Additional duties as assigned.


• Assists with the implementation of workflow management and reporting tools focusing on quality, profitability, efficiency, and productivity.


• Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
  
  

QUALIFICATIONS / REQUIREMENTS

• Bachelor's Degree in Project Management or related field


• A high degree of proficiency MS Office Suite, Outlook & Internet applications


• 4+ years of previous project management experience; or equivalent combination of education and experience


• Occasional travel either locally, nationally, and/or internationally may be required.


• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills


• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)


• Solid understanding and application of mathematical concepts


• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients


• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.


• Ability to work with and influence peers and senior management


• Self-motivated with critical attention to detail, deadlines, and reporting


• Working in E-commerce, packaging, and/or food experience a PLUS
  
  

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.


• Regularly/Occasionally lift and/or move up to 10 pounds.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.