Chief Water Operator at American Water Enterprises in San Antonio, Texas

Posted in Manufacturing 2 days ago.

Type: Full-Time

Job Description:

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business.  Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

Military Services Group (MSG) works with the United States Military to treat and supply water and to collect and treat wastewater for military installations all over the country as part of the federal government’s Utility Privatization Program.

In September of 2019, American Water was awarded a 50-year contract to privatize the water and wastewater utilities at Joint Base San Antonio, Texas. The Joint Base is comprised of US Air Force Randolph Air Force Base, Lackland Air Force Base, and US Army Fort Sam Houston. Our responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long-term operations and maintenance.

American Water will provide water supply, treatment, storage, and distribution across Joint Base San Antonio’s army and air force installations, serving a combined population of over 78,000. As a whole, the water system includes approximately 1 million linear feet of water pipe, 1400 hydrants, 5,000 valves, 30 wells, and 12 tanks. The wastewater collection system and includes approximately 700,000 linear feet of pipe, 2000 manholes, and 24 lift stations.

Primary Role

Responsible for all activities involving the operations and maintenance of the water treatment system and/or reuse water distribution system (pumps, storage tanks, post hydrants, etc.)  Limited supervisory responsibilities for water plant operators, technicians, and laborers, and works under the general direction of the Operations Manager.

Key Accountabilities

  • Prepares, Reviews, evaluates, revises, establishes, and implements policies and procedures used in distribution and treatment of water and/or reuse water and the collection of wastewaters that result in Safe, Compliant, Reliable, and Profitable operations

  • Directs day-to-day activities and schedules of assigned staff and participates in review and evaluation of staff performance related to water and/or reuse and wastewater systems and treatment

  • Follows company discipline policy when needed

  • Follows and implements Company’s Environmental, Health, and Safety Policies

  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas

  • Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations and all customers

  • Performs work on water and/or reuse treatment system, distribution system, and sewer collection system

  • Maintains work records and preventative maintenance records and prepares various reports as assigned

  • Participates in the preparation of compliance reporting and assists in project development for WTP plant improvements

  • Performs other related functions assigned or as they become apparent


  • Ability to plan, coordinate and supervise the work of employees

  • Extensive knowledge of MS Office products, MS Word and Excel, and be able to learn the use of new software with training assistance

  • Ability to plan and present safety training to employees

  • Employee may be required to work shift work and maintain on-call assignments. There will be some weekend, holiday and overtime work as needed

  • Extensive knowledge of the objectives, equipment, and operations of water and/or reuse distribution and wastewater collection systems

  • Extensive knowledge of methods and materials of wastewater system construction and maintenance

  • Thorough knowledge of the layout, location and equipment characteristics of wastewater systems

  • Knowledge of state and federal environmental regulations for areas of responsibility


  • At least five (5) years’ experience in a supervisory role in operations, maintenance and administration of water and/or wastewater systems and treatment preferred.

  • Must possess a high school diploma or GED. An equivalent combination of education and experience may be substituted for experience.

  • Possession of appropriate licenses as required by facility/permit.

  • Possess a Class C, or higher, Groundwater License issued by TCEQ or the ability to obtain within 1 year.

  • Must possess a valid state driver’s license

Work Environment

  • May be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions.

  • May be required to work where they may be exposed to fumes, dust and odors regularly


  • Champions safety

  • Customer obsessed

  • Cultivates innovation

  • Nimble learning

  • Drives Results

  • Collaborates

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.