Posted in Other 2 days ago.
Accurately index referrals into the electronic medical record. Answer caller questions about clinical intake referral process. Ensure referrals are routed in accordance to guidelines set forth by clinic partners. Proactively support all Clinical Intake process efforts.
Required Education/Experience: - High School Diploma or equivalent. - Minimum of one (1) year customer service experience in a health care setting. Preferred: - Associate's Degree in health care or related field. - Broad experience using Windows-based computer systems and Microsoft Office products (Word & Excel). - Minimum of two (2) years experience working in a dynamic work environment involving complex procedures.
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.