Field Service Rep I at MiTek in Britton, South Dakota

Posted in Customer Service 2 days ago.





Job Description:



Job Description

MiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building. With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. Learn more at www.mii.com .

Summary

Perform the installation, troubleshooting and repair of MiTek Wizard PDS® machinery. Provide training for customers on proper operations, maintenance, and repair of MiTek Wizard PDS® machinery.

Job Responsibilities & Requirements

ESSENTIAL FUNCTIONS
  • Be able to install machinery per installation instructions
  • Provide customer with operation and maintenance training at the end of each installation
  • Troubleshoot and repair MiTek and c
  • Be available for extended travel up to 75%.
  • Stay current with the schedule and make travel arrangements.
  • Submit service call reports and sign off sheets within 5 business days of trip completion to Office Manager.
  • Be equipped with tools to service and install MiTek Machinery.
  • Experience in installation and commissioning of entire truss assembly tables, including installation of press equipment and air control systems.
  • Basic Computer operations and file management, including specific networking protocols.
  • Ability to communicate clearly and concisely with installation team, customer, and management in regards to work, scheduling, and travel arrangements.


SKILLS & ABILITIES:
  • Education: Education: High School Diploma or Equivalent Experience: Mechanical assembly or repairs, Manufacturing.
  • Other Requirements: Travel domestic and international (optional) is required.
  • Other Skills and Abilities Preferred: Machine electrical experience. Mechanical experience, Mechanical assembly skills. Mechanical troubleshooting and repair. Basic welding; Ability to Weld mild steel in all positions with MIG and Arc processes. Accurate and safe use of metal cutting using oxy-acetylene and plasma torches. Ability to read and understand prints and schematics. Ability to read and understand pneumatic system schematics and instructions.


MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.

www.mii.comPI138895268