Solution Consultant - Advanced Technology Group (remote) at Cognizant in Saint Louis, Missouri

Posted in Information Technology 1 day ago.

Type: Full-Time





Job Description:

Solution Consultant

This position may be filled at these alternative locations: Overland Park, KS / St. Louis, MO / Cincinnati, OH / Missoula, MT / Atlanta, GA / Virtual


 

ATG believes in advancing inclusion, acceptance, and understanding amongst our team by employing individuals who bring unique perspectives and diversity of experiences to the company. We encourage all interested individuals, including people of all races and national origin, people of all ages, people of all religions, people with or without disabilities, and/or people with any gender identity and sexual orientation, to apply.

Position Overview:

The Solution Consultant helps current and potential clients solve issues, create value, maximize growth and improve the business performance. The individual uses their business and analytical skills to provide objective advice, expertise and specialist skills which the client may be lacking. The individual identifies options for the client and suggests recommendations for change, as well as playing a key role in new solution implementations. Projects can vary in length depending on the type of consulting needed and the demands of the client. The project can involve an individual or a large team and may be based in one location or across various sites.

Key Responsibilities:



  • Collaboration: Carries out research and data collection to understand our clients or potential clients. Interviews clients’ employees, management teams and other stakeholders to assess the problem


  • Communication: Be a liaison to the clients to keep them informed of progress and to make relevant decisions. Provide regular status reporting to clients and internal stakeholders


  • Knowledge: Possesses a sound working knowledge of, and hands-on experience with business/systems analysis

Key Experience:

Demonstrates success and experience in the following areas: 



  • Entry-level SC: Strong consultative and customer service skills; some knowledge of software development lifecycle preferred


  • Mid-level SC: Experience within IT Delivery type projects; some cloud-based implementations or relatable transferrable experience


  • Senior-level SC: Proven experience working on multiple Quote to Cash(Q2C) platforms involving CPQ, CLM, CRM, Billing or ERP enterprise implementations (including e-Business, SaaS applications or cloud-based transformations/integrations) highly desired


  • Possesses the ability to work independently and in teams with a thorough knowledge and understanding of various operating systems and commonly used software applications, diagnostic tools and network utilities

  • Business analysis and requirements gathering abilities

  • Leads the end to end-to-end system development life cycles of SaaS software implementation projects

  • CPQ or Billing experience is a plus

 

Preferred Knowledge and Skills:


  • Exemplifies a high degree of personal integrity and interpersonal skills and abilities

  • Has a fundamental understanding of business practices and basic knowledge of information management systems, with the drive and ability to learn quickly

  • Sets priorities, goals, and timetables to manage time efficiently and achieve maximum productivity

  • Proves a willingness to commit the additional time and effort necessary during periods of heavy workload in order to meet project milestones and delivery deadlines

  • Communicates with clarity and impact, understanding how the message has been received

  • Experience with Salesforce.com setup and user interface highly desired

  • Exhibits high energy and drive, brings enthusiasm and the ability to engage with people at multiple levels on projects and meetings

  • Is firm and decisive, willing to make unpopular decisions when necessary

  • Excellent verbal and written communication skills

Education:


  • 4-year degree in a technical or business field of study preferred

  • Knowledge of Quote to Cash process (CPQ, Order Management, Billing, and CRM) a plus

Location and Travel:


  • Willingness and ability to travel up to 50% (subject to change at any time based off project demands)

Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.

Technical Skills






































SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Salesforce CPQ PL3 Required
2 Salesforce Customization PL3 Desired
3 Salesforce Analytics & Report PL2 Desired
4 Salesforce Integration PL3 Desired
5 Salesforce Configuration PL3 Desired

 

* Proficiency Legends






















Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.