Legal Research Specialist at Jovia Financial Federal Credit Union in Westbury, New York

Job Description:

Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union (Formerly NEFCU). Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself. 

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfilment, advancement and development. Find your joy here, every day.

 We give you:

• Open communication and an amazingly positive staff


• Managers who value input from their employees—we believe in you!


• A friendly, inviting work environment


• Work that feels like a second home with family events hosted by Jovia!


• Leaders who are involved, transparent and coach you


• Professional development and a perfect atmosphere for learning


• Fun social activities to nurture creativity and teamwork


• Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)


• New in 2020! School Loan Repayment & Gym Reimbursement! (Full Time employees)


• Lots of growth and advancement potential


• A CEO with brilliant vision and aspiration

Want to know why we’re so happy? Click here to learn and meet our CEO!

What you will be doing:

• Receive, review, and log subpoena requests served on the Credit Union and review them for accuracy and proper service.


• If a match is found log all relevant information and act as a liaison with the Compliance Department of Jovia to ensure they receive a copy of the subpoena for their records.


• Coordinate and assign cases to Jovia Research Clerks to fulfill the documentation requests.


• Responsible for the monitoring of the e entire subpoena process and ensuring  Oversee that research is completed timely, and in accordance with due dates for each case.


• Perform the necessary research as needed to complete the request by retrieving statements, checks, signature card, tax documents, deposited items, or any other information as requested.  If no match can be found respond to requesting agent with a no match notification and close the request as No-Match Complete


• Perform a Quality Control review before submitting any cases to the requesting agent for accuracy.


• Ensure that all requested information is archived in accordance with Deposit Operations and Jovia record retention policies.

What we need from you:

• Related Associates Degree/Certification or 2 or more years of work experience in a related field.


• Strong problem management and communication skills.


• Ability to handle multiple priorities and/or projects with organization, attention to detail and follow-through.


• Ability to work alone as well as amongst team members.


• Ability to adapt to a changing work environment. Ability to work under stressful conditions, and to handle difficult members with tact, empathy and professionalism.


• Knowledge of Windows, Word, Power Point and Excel.

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description