Hours of Operation: 8:00 AM - Midnight, May through Labor Day
Must be available Nights, Weekends, and Holidays
Note: Limited shifts will be available in April, and Labor Day through December 2021
Employee perks include free admission and parking for both Hersheypark and Giant Center, this includes additional tickets for family and friends dependent on the number of hours worked.
HOURLY RATE - $15.00
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.
JOB DUTIES:
The Supervisor is responsible for overseeing staff, delegating daily work assignments, authorizing refunds and handling escalated guest issues.
Locker Supervisors are also responsible for overseeing the locker operation at the park, this includes assisting guests with locker rental, and operation of the lockers, answering questions, troubleshooting locker issues, cleaning of lockers and locker areas.
QUALIFICATIONS:
Excellent customer service skills
Ability to work varied shifts
Ability to work through Labor Day
Experience handling cash, preferred
Experience in a customer service related role preferred
Experience in a supervising role preferred
Responsible & mature work ethic; report for scheduled shift on-time and ready to work
PHYSICAL QUALIFICATIONS:
Ability to work outside in all weather
Walk and/or stand for duration of shift
Skills
Preferred
Problem Solving
Communication
People Management
Flexibility
Customer Service
Behaviors
Required
Team Player: Works well as a member of a group
Preferred
Leader: Inspires teammates to follow them
Enthusiastic: Shows intense and eager enjoyment and interest