Credentialed Trainer at Vancouver Clinic in Vancouver, Washington

Job Description:

We are looking for an experienced Epic trainer, contractors need not apply.

Under the direction of the IS Applications Learning and Development Manager, develop and implement training programs associated with, but not limited to, Epic applications.

Primarily responsible for the delivery of training content to a variety of audiences at Vancouver Clinic including front line staff, leadership, and providers. Provide instructional design and curriculum development, as needed, to ensure accuracy. Lead and influence change by managing and/or participating on projects as assigned.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Become Epic Systems credentialed within the first three months of employment.


• Schedule and perform small to medium sized group training sessions as needed for Epic End Users, Clinic Leads and Managers, and Providers, via classroom or group session format. Training sessions will accommodate learning at all skill levels.


• Deliver training for a cross-functional, continuous learning environment & assist in measuring the accuracy, comprehension, & effectiveness of training sessions.


• Ensure that strategic direction of training aligns with organizational plans.


• Develop targeted training programs as needed.


• Manage & maintain multiple concurrent tasks, & update management of areas that need attention.


• Provide ongoing process of collecting feedback, monitoring, & assessment of training needs to identify procedural/protocol deficiencies & provide refresher training to address deficiencies.


• Establish effective working relationships w/ peers both internal & external to The Vancouver Clinic.


• In collaboration with management, ensure efficient, effective staff development through delivery of consistent & appropriate training & communication techniques.


• Meet timeframes for performance while balancing the need to produce high quality work.


• Participate in development of written materials for various user groups & high-level audiences, including online and in formal presentations.


• Track and maintain training records and test results in accordance with clinical and regulatory requirements, including through usage of an LMS

EDUCATION AND SKILLS

• Bachelor's degree desired. Degree in Instructional Design, Education, or Adult Learning Theory preferred. Will consider equivalent work experience.


• Minimum of 1-3 years of professional training development and delivery experience in a corporate training environment.


• Experience with eLearning development tools such as Articulate desirable.


• Experience in software support desirable.


• Experience in providing training programs to users in a healthcare setting desirable.


• Experience using Nuance/Dragon voice recognition software preferred.


• Proficiency with standard Microsoft applications such as Excel, Word, and PowerPoint required.


• Working knowledge of healthcare field preferred.


• Proven ability to communicate effectively, both in written and oral form required.


• Proven ability to work as part of a team, in a fast-paced environment.


• Proven ability to satisfy customers and enhance software usage skills in a fast-paced environment.


• Working knowledge of a Learning Management System preferred.

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program which includes insurance programs covering medical, dental, vision, life, long-term disability, generous time off, holidays, education reimbursement, and a 401(k) plan. Eligibility for benefits is dependent on factors such as position type and FTE. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of drug and background screenings. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.