Job Description:

Senior Sustainment Engineer

at Boingo

Dallas, TX

Senior Sustainment Engineer

Our Quality Management team is looking for a Senior Sustainment Engineer to define, create, maintain and execute quality assurance testing for Boingo Products (Web Apps, Tools, and Products on various devices). The Senior Sustainment Engineer will also perform QA for Boingo Services - Wi-Fi, DAS, Small cells, LAA, WiFi6, CBRS, and 5G networks. This position will work cross-functionally to build, drive, and implement requirements for the Quality Assurance processes used during software releases, and venue installations. Our Senior Sustainment Engineer will have the opportunity to advance their skills, working with the latest wireless technology (WiFi-6, CBRS, PLTE, 5G) and using the latest QA tools for site surveys across Wi-Fi and cellular technologies.

Responsibilities:

• Develop end to end, system test plan, UAT (User Acceptance Test) plans, learning all our Boingo Products & Services and execute those tests in the lab and in the field through functional, integration load testing, and stress testing.


• Manage & support testing environment, and testing lab includingconfiguration(Wi-Fi signals, Servers, Database, Networking Equipment)


• Conduct real-world performance testing on a wide range of wireless solutions, including LTE, DAS, small cell, and Wi-Fi.


• Verify new builds for bug fixes and provide detailed status of testing progress; analyze and troubleshoot network connectivity problems and performance issues


• Drive network and software bug triage processes, working closely with cross-functional team members to prevent, report and resolve product defects


• Collect and utilize post-deployment acceptance testing data to ensure design specification requirements are met and that the system functions at optimal levels for integration with the carrier(s) macro network


• Assist in reviewing wireless network designs and create and execute test plans


• Provide estimates of testing effort to support the project plan


• Participate in Network Quality for Boingo venues and measure various Wireless Network Performance KPIs.

Requirements:

• 4+ years' experience in QA testing of wireless networks, telecom, internet and/or software.


• Experience testing multi-tier applications or web sites with PC, MACOSX, iOS, and Android platforms with multiple Mobile devices (handsets, tablets, laptops).


• QA testing experience using web technologies, Oracle RDBMS, and SQL using UNIX / Linux as well as Windows environments.


• Experience with cellular / Wi-Fi design / survey tools (Ekahau / iBWave), network planning and optimization tools (PCTEL iBFlex scanner, Rohde & Schwarz, Nemo, JDSU or equivalent), in indoor and outdoor cellular benchmark testing and CW testing


• Experience commissioning, optimization, and testing of DAS, Small Cell, and/or Wi-Fi


• Proven track record of analyzing and resolving network connectivity and performance problems using packet captures systems


• Industry experience in ISP, Telecom or Wireless companies


• Experience configuring network equipment like Wireless access points (WAP's) & controllers, switches, routers, DHCP, DNS, RADIUS services


• Understanding of network authentication & EAP protocol types, RADIUS server, captive portals, WISPr, Wi-Fi Hotspot2.0 protocols


• Thorough understanding and experience in Database, Networking (TCP/IP, HTTP,XML, SQL, 802.11a/b/g/n), Operating Systems (Unix, Linux, VMWare), AAA (Radius), BRM and Business Intelligence/Analytics and Open Source Tools.


• Understanding of various Software Development Life Cycles (Agile,Scrum, CMM, ITIL)


• Excellent written and Oral communication skills with the ability to multitask


• Quick learner and able to take initiative to improve products, tools, and process


• Bachelor's degree


• Ability to travel 50-75% time for field testing.

Nice to have:

• Industry experience in ISP, Telecom or Wireless companies


• Knowledge of Wi-Fi networks with the ability to set up Wi-Fi networks


• Certifications like CCNA, CWNP, VMware, Solar Winds will be an added advantage


• Ability to participate in Wireless Standards Committee to drive new and upcoming technology standards


• Involved with defining 5G network designs and testing


• Good understanding of newer cellular technology (LAA, CBRS, 5G networks) and Wi-Fi technologies (Wi-Fi6, 802.11ax); Working knowledge on wireless industry standards and forums like 5G, LAA, MulteFire, WBA, WiFiAlliance is a plus


• Master's degree preferably in Computer Science/Engineering

Meet Boingo

Boingo Wireless, Inc. helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to universities and military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the cutting edge of technology. There is no doubt the "secret sauce" to Boingo's success is our incredible team and culture. We take pride in having fun and staying healthy.There'salso an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more!Plusour award-winning headquarters in Westwood boasts 360-degree views of LA, from Catalina to the Hollywood Sign.It'sno wonder we've been named among the Best Places to Work in LA five years in a row!

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age,disability,or veteran status.

Apply for this Job

* Required

//<![CDATA[

//]]>

window.addEventListener('load', function() {
if ($) {
$("iframe[src*='linkedin.com']").attr("title", "Apply with LinkedIn")
}
});

---

var EMAIL_ADDRESS_VALIDATOR_URL = 'https://email-address-validator.us.greenhouse.io/address/validate';

First Name *

Last Name *

Email *

Phone

Resume/CV

Drop files here

Attach

Dropbox

Paste

Cover Letter

Drop files here

Attach

Dropbox

Paste

---

LinkedIn Profile

Website

Address*

City*

State*

Zip Code*

LinkedIn Profile

Website

Have you ever worked for Boingo Wireless as an employee before? *

--
Yes
No

Do you now or will you in the future require employer sponsorship to work in the United States?*

--
Yes
No

How did you hear about this position?*

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Recruiting Department at 310-586-5180.

---

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Boingo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender
Please selectMale
Female
Decline To Self Identify

Are you Hispanic/Latino?
Please selectYes
No
Decline To Self Identify

Please identify your race
Please selectAmerican Indian or Alaskan Native
Asian
Black or African American
Hispanic or Latino
White
Native Hawaiian or Other Pacific Islander
Two or More Races
Decline To Self Identify

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status
Please selectI am not a protected veteran
I identify as one or more of the classifications of a protected veteran
I don't wish to answer

---

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

• Autism
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
• Blind or low vision
• Cancer
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or hard of hearing
• Depression or anxiety
• Diabetes
• Epilepsy
• Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
• Intellectual disability
• Missing limbs or partially missing limbs
• Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
• Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status
Please selectYes, I have a disability, or have a history/record of having a disability
No, I don't have a disability, or a history/record of having a disability
I don't wish to answer

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

---

Apply Now