Senior Software Engineer at KLA in Ann Arbor, Michigan

Job Description:

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

We are looking for a senior software engineer to support SW development and handle customer escalations. The candidate will be required to involve in Software development lifecycle process. The candidate should have strong problem solving skills to analyze, troubleshoot and provide fixes for customer escalations. Other responsibilities for this position include interfacing with multi-disciplinary teams in the US and overseas, analyzing escalated issues, and bugfixes.

Technical Skills Required:

• Take ownership of Software Escalations - Analyze, troubleshoot and provide fixes.


• Knowledge in STL.


• Knowledge in Windows Debugging tools - WinDBG, Remote Debugger.


• Be able to conduct software development activities using MFC C++, Managed C++ and C# .NET in Windows 64-bit environment.


• Hands-on experience on C#/C++ programming including multi-threading on Windows platform.


• GUI development in MFC, Windows Forms and WPF/XAML.


• Design experience with OOP/OOD methodology.


• Participate in software development including deployment/trouble shooting customer issues.


• Work in a global environment to Interact with multi-site team members during software product life cycle.


• Good communication and interpersonal skills

Minimum Qualifications

• Bachelor's Level Degree with at least 8 years of experience. OR Master's Level Degree with at least 5 years of experience.


• 5+ years of software development using high-level programming languages such as C++, C# and .Net Framework

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.

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