RCS Consultant at Information Resources, Inc. in Cincinnati, Ohio

Job Description:

RCS Consultant, Kroger Customer Success

Cincinnati, OH

As innovators in Big Data starting with POS, IRI is looking for professional and sharp analytic minds to execute, analyze and present findings to our Retailer partner's merchandising, insights and marketing teams. Use your energy and motivation to evaluate research data, find key points, and recommend action steps to directly impact the bottom line for our clients.

At IRI, we deliver growth to clients based on big data-our predictive analytics and forward-thinking insights help CPG, OTC, health care, retailers, and media companies remain relentlessly relevant, capture market share, connect with consumers, and deliver market-leading growth. The convergence of our proprietary, on-demand cloud-based technology and our client-focused colleagues leads to a seismic shift in drivers of success in all industries.

For IRI colleagues, we focus on the moments that matter. From meaningful work and impact to continuous improvement, we challenge ourselves to grow both professionally and personally. You'll feel a true sense of connection and purpose in your work and will craft the direction of your career in a highly personalized way. No matter the department you join, you'll find yourself constantly growing and developing the skills of the future to deliver client growth. We believe in the undeniable strength that diverse people, culture, thought and skill bring to our business, our clients, our people, and our communities. We are committed to nurturing a dynamic culture that embraces and celebrates openness, collaboration, creativity, equity, inclusivity, and growth for all.

What will I be doing?

You will support our Kroger account in Cincinnati, OH. When IRI employees begin returning to the office at a timeframe to be determined in 2021, this role will have onsite requirements. You will drive manufacturer client success at Kroger by working collaboratively to enhance value and deliver growth.

Responsibilities:

• Support exceeding revenue and favorable data contract terms through quality delivery of solutions, reporting, and insights


• Utilize POS, Consumer Panel, and eCommerce data sets to present fact-based arguments influencing decision making of retailer merchandising teams


• Consult with manufacturer and retail clients on a full-range of IRI solutions, including custom projects


• Serve as the key contact and subject-matter-expert for manufacturer clients participating in the Kroger Gateway program


• Coordinate and execute high quality on-going analytic and ad-hoc requests


• Utilize creativity in identifying new techniques and processes


• Understands dynamics of retailer relationship; balances IRI's role of purchaser of data and provider of data from an economic and relationship perspective


• Maintains an ability to keep manufacturer and retailer perspective in mind at all times; able to think through multiple divergent paths and understand the implications on the client and IRI


• Work as a strategic partner with an IRI client, serving as a leader of this critical relationship


• Build rapid rapport with key client contacts and across functions within the IRI organization matrices


• Serve as a passionate advocate for the client in order to build their businesses; this may involve advocating a sales strategy in a challenging environment


• Act as liaison for the IRI Diversity Advantage Program at Kroger


• Leads effective problem solving with client and internal team


• Develop and implement training plans for manufacturer clients


• Structures and manages teamwork flow; leads deck development and delivery


• Create indispensable, long-term, solution-focused consultative partnerships


• Use a systematic approach to solving problems that involve breaking them into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before acting

Qualifications:

• 7+ years of experience with syndicated data, analytics, eCommerce, category management, or related fields is required


• Bachelor's degree required, advanced degree preferred


• Deep knowledge of the retail domain (Food, Drug, Mass) and the channel-relevant issues


• Marketing and/or sales analytics experience with a CPG company, Retailer, or other CPG industry companies using syndicated data


• Demonstrated expertise in translating data and analysis into relevant implications


• Experience with syndicated data is required


• Strong project management and process skills


• Ability to engage in a consultative manner with clients when helping solve/manage content deliverables


• Ability to build and leverage mutually beneficial relationships internally and externally


• Demonstrated planning, leadership, communication, negotiation, interpersonal and presentation skills


• Demonstrated expertise in translating data and analysis into relevant implications


• Strong understanding of client issues


• Strong analytic skills


• Ability to develop creative ways to address business issues

Demonstrates IRI competencies

• Analytic Capability


• Impactful Presence


• Planning and Organizing


• Client Focus


• Culturally and Emotionally Intelligent


• Agile


• Consultative


• Intellectually Curious


• Tech and Digitally Fluent


• Data visualizer and Storyteller

About Us

As one of the original innovators in Big Data, IRI integrates the world's largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us

Our Benefits
We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture
We're thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new "aha moments!" by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to Talent.Acquisition@iriworldwide.com and let us know the nature of your request and your contact information.

About Vestar Capital Partners

Vestar Capital Partners is a leading U.S. middle-market private equity firm specializing in management buyouts and growth capital investments. Vestar invests and collaborates with incumbent management teams and private owners to build long-term enterprise value, with a focus on Consumer, Healthcare, and Business Services & Industrial Products. For more information on Vestar, please visit www.vestarcapital.com.

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