Coordinator Patient Accounts - PD - Days - Billing and Collection @ MV at El Camino Hospital in Mountain View, California

Job Description:

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

FTE

0

Scheduled Bi-Weekly Hours

0

Work Shift

Day: 8 hours

Job Description

The Patient Account coordinator is accountable for the Patient Accounting activities including oversight of daily operation of Commercial Billing, Government Billing, performs Follow-up on all types and ages of accounts. Makes out bound collection calls on self-pay accounts, investigates workers compensation accounts, follow up on broken payment plan accounts, Research Cash application, customer service, Charity Care and Financial Assistance with Patient and Family Interviews and discussions. Ensure Hospital is compliant with Financial Assistance publications. Identifies and resolves issues. Works with the appropriate department when identifying errors or issues. Provides formal education assigned area. Assists in reducing work queues appropriate to the area assigned. Uses department information systems effectively and efficiently. Assists in the implementation of new or upgraded Patient Financial Services software. Follows internal/external regulatory and compliance guidelines. Ensures that all billing is done accurately and timely to not have a negative impact on Accounts Receivable. Provides excellent customer service to our patients.

This position provides specialized technical knowledge and support to management, supervisors and staff in order to successfully meet goals related to the revenue cycle at El Camino Hospital

Qualifications
1. High School Diploma or equivalent.
2. Minimum 5 years of related experience in a healthcare organization.
3. Ability to understand and resolve complex billing situations
4. Working knowledge of Medicare, MediCal, PPO/HMO and other government agencies
5. Minimum (3) years' experience with hospital computer systems
6. Excellent customer service skills and interpersonal skills

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)

An Equal Opportunity Employer:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

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