Senior WW Partner Program Manager- Remote, United States at Citrix Systems in Richmond, Virginia

Job Description:

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:

The WW Partner Program Manager will support the creation, positioning and implementation of partner programs and other global channel-focused initiatives impacting the overall partner experience and profitability.
Responsibilities will extend to development, communication, management & operations of channel-facing activities supporting the needs and goals of the channel partners, channel leadership and Citrix overall.

The ideal candidate must be a self-starter, detail & data oriented, & results-driven individual, with strong interpersonal skills who can adapt well to a fast-paced environment and has an executive presence. This position is remote and can be located anywhere in the United States

Primary Responsibilities:
Lead day to day and help improve channel focused initiatives. Prepare channel dashboards and pull data points for sales teams. Collaborate with internal partners to improve end-to-end partner experience, operationalize program framework & sales processes, & roll out channel offers and incentives. Work in collaboration with the Field Channel Management and Marketing to support the roll out and channel adoption of programs and initiatives globally. Build, deliver, and maintain program content and collateral (presentations, program guides, bulletins, and communications) by maximizing internal resources. Work with cross-functional teams to improve partner program processes and resolve partner program issues. Manage, track and report specific program initiatives.
Develop a high-level understanding of the Citrix partner policies, processes, and systems (CRM, Salesforce).
Capture, analyze and report on partner program operational metrics. Support our partner Hub portal Maintain static pages and posted content. Ability to present partner program overview to new partners, field sellers and assist in onboarding new partners; Work with cross functional team members to review partner experience across Partner Journey (recruitment, on-boarding, and ramp to revenue process) to drive strong partner loyalty.
Will report directly into the Senior Director, WW Partner Programs.

Basic Qualifications:
* Bachelor's Degree or equivalent
* Minimum of 5 years of channel program and channel operations experience

Preferred Qualifications:
* Strong background in Service Provider business models and Cloud/SaaS channel programs.
* Strong Channel Operations experience or similar sales operations experience / skills
* Strong eye for business & Executive Presence
* Demonstrated experience working with indirect routes to market for VARs, Distributors and MSSP, partnerships and alliance programs.
* Experience with channel programs and tools
* Demonstrated ability to work independently and proactively under pressure, leading several projects simultaneously with minimal direction
* Ability to work optimally and collaboratively in a distributed team environment
* Demonstrated negotiation, verbal and written communication skills. Basic understanding of key technologies and markets, competitive forces and trends.
* Strong presentation skills
* Excellent interpersonal/customer relations skills
* Strong sense of initiative and detail for channel operations and programs
* Ability to assess complex situations, and provide solutions for operational efficiency and improving partner experience
* Channel experience at a fast-paced company is a real plus
* Travel: As required

What you're looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us atASKHR@citrix.comfor assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.