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National Account Manager - West Region (CO, NM, KS, NE) (Virtual) at K12, Inc in Herndon, Virginia

Posted in Management 30+ days ago.





Job Description:

Description




Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.


Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.


The National Account Manager acquires and services new and existing clients within an assigned territory. Reporting to the Regional Sales Director, this position works with school administrators to assess their needs and find ways to partner with them on solutions that will help them better serve their students based on an expert knowledge of the broad portfolio of products and services Learning Solutions offers. The National Account Manager is a seasoned professional with the ability to effectively deliver results and possesses a compelling track record of success.


ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



  • Acquire new clients through prospecting to identify and qualify new potential customers, virtual school programs and online public school

  • Develop leads through cold calling and referral channels to generate appointments and establish relationships

  • Work with customers to understand their overall objectives and requirements; prepare a plan for each customer to identify how short- and long-term needs may be met

  • Develop and implement strategies to maintain and/or expand sales within an assigned territory; close sales of prospective customers to meet sales goals

  • Maintain new and existing account relationships through regular customer contact; advise of new products and service offerings, and obtain feedback on products

  • Serve as a point of escalation for issues or activities that the customer encounters during product utilization; maintain ownership of issues with professionalism and control

  • Work across departments to coordinate sales efforts with various key stakeholders to resolve complex issues

  • Maintain complete and accurate client data in the appropriate systems on a timely basis to help ensure a clean knowledge transfer and hand-off of closed sales to Operations

  • Effectively communicate with Key Accounts and corporate staff providing reports on the budget and sales activity, forecasting the demand for product(s) within their territory; and providing feedback to marketing and product engineering teams for future products

  • Familiarize oneself with and become adept at using the tools necessary to accurately track opportunities and forecast demand.

  • Contribute to the formal review process of all business activities in the assigned territories on at least a quarterly basis

  • Participate in trade shows by representing the business and sharing information on our products; prepare and conduct technical/product presentations and demonstrations

  • Serves as a resource for junior professionals


Supervisory Responsibilities: This position has no formal supervisory responsibilities.


Minimum Required Qualifications:



  • Bachelor's Degree AND

  • Five (5) years related professional work experience AND

  • Three (3) years working in K-12 school districts and/or school administration OR

  • Equivalent combination of education and experience


Certificates and Licenses: None required.


Other Required Qualifications:



  • Passion for education

  • Knowledge of the K-12 education industry

  • Experience with education technology and online learning solutions

  • Team-oriented with an ability to work effectively across the organization to solve complex issues

  • Ability to work autonomously and to demonstrate strong time management and organizational skills

  • Ability to effectively manage competing priorities in a results-oriented atmosphere while demonstrating resilience

  • Excellent presentation skills

  • Ability to respond appropriately to feedback, mentoring and coaching

  • Microsoft Office (Outlook, Word, Excel, PowerPoint); Web proficiency.

  • Ability to travel 75% of the time

  • Ability to clear required background check


Desired Qualifications:



  • Sales experience

  • Evidence of ability to consistently meet sales goals and quotas

  • Previous experience using a Customer Relationships Management application (such as Salesforce)

  • Advanced Excel skills for reporting


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • This is a home-based position


Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.



  • The minimum annual compensation may be around $46,025. The average annual maximum compensation may be around $108,618.

  • This position is base salary + commission eligible.

  • Stride, Inc. offers employees a robust benefits package, including medical, dental, vision, flexible spending accounts, disability and parental leave, voluntary life and AD&D insurance, accident and hospital supplemental plans and commuter benefits. Employees may also be eligible for paid time off (PTO), 401(k) retirement plan, bonus, and generous professional development programs.


The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.


Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.







Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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