Office Manager at HomeTeam Pest Defense, Inc. in Houston, Texas

Job Description:

As a Customer Service Manager you can expect to:

Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.  Responsible for overall branch office activities including payroll administration, management reports, month end financial close and bank deposits.  Also responsible for answering questions and resolving problems for internal and external customers.

• Responsible for ensuring administrative operations are running effectively.


• Assist with financial statement variance analysis.


• Responsible for submitting payroll data timely and accurately.


• Responsible for accounts payable, accounts receivable reconciliation and processing cash receipts/deposits.


• Responsible for providing necessary data and reports for branch month end financial close.


• Create a positive work environment. Attracts and selects high caliber employees, while maintaining qualified staff.  Performs all necessary supervisory functions with personnel assigned.


• Maintains positive daily interaction with Service Managers and Technicians. Works with Service Manager to insure productive interdepartmental relations.


• Daily interaction with customers, prospects and employees, to answer questions and resolve problems.


• Responsible for creating and updating various monthly management reports.


• Supervises the maintenance of office equipment (copier, fax machine, etc.).


• Negotiates the purchase of office supplies and equipment in accordance with company purchasing policies and budgetary restrictions.


• Maintains a high level of confidentiality in regards to branch level financials, employees, and salaries.

There’s plenty of perks too! HomeTeamers enjoy:

• Comprehensive benefits package including medical, dental, vision & life Insurance


• 401(k) plan with company match, employee stock purchase plan


• Paid vacation, holidays, and sick leave


• Employee discounts, tuition reimbursement, dependent scholarship awards


• HomeTeamer discounts


• An opportunity to advance within the company


• Recognition for a job well done


• A friendly work environment


• Employee referral bonuses


• The opportunity for professional growth and respect that comes from working for an industry leader

 Why HomeTeam?

• HomeTeam Pest Defense is the #1 pest management company providing service to homebuilders and the 3rd largest residential pest control company in the United States.


• The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction.


• As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM


• HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the (Home)Team?

Keywords: management,customer, customer service, time management, communication, product, service, product knowledge, satisfaction

Experience

Required

• Prior management experience


• 1 year(s): Ability to work in the field independently


• 1 year(s): Customer service experience

Education

Required

• High School/GED or better

Skills

Required

• Self-Direction


• Organizing


• Multitasking


• Microsoft Office


• Customer Service


• Computer


• Communication

Behaviors

Required

• Team Player: Works well as a member of a group


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest


• Loyal: Shows firm and constant support to a cause

Motivations

Required

• Job Security: Inspired to perform well by the knowledge that your job is safe


• Self-Starter: Inspired to perform without outside help

Preferred

• Goal Completion: Inspired to perform well by the completion of tasks


• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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