Global Supplier Services - Supplier Diversity Business Relationship Manager, VP at JPMorgan Chase Bank, N.A. in Chicago, Illinois

Job Description:

This role is responsible for a comprehensive set of relationship management and engagement activities in support of a world class diverse supplier business development program that advances the growth of strong diverse companies that match the supplier needs of JP Morgan Chase globally and impact local communities. The SD Business Relationship Manager will work to prospect and develop vendor relationships to support a pipeline of diverse firms which are ready now or have the potential to do business with JPMC, developing rapport with category sourcing managers, maintaining accurate and timely vendor engagement information, and serving as key contact to help diverse firms navigate direct and indirect JPMC resources to help them grow - guarding our reputation with vendors and providing important feedback loop to the firm.

The ultimate goal is for JPMC's supplier diversity program is to be a consistent leader in the financial services industry while aligning with the firm's commitment to build wealth in underserved communities. The SD Business Relationship Manager will report to the SD Business Development Director and support the Business Development team's efforts to meet and exceed diverse spend goals and complement the company's broader employee and community diversity and inclusion initiatives, developing deep partnerships with internal business partners, diverse suppliers, external diversity stakeholders and community organizations.

CORE RESPONSIBILITIES :

• Develop and maintain exceptional end-to-end customer service relationships with current and potential diverse vendors
• Partner with internal stakeholders and LOBs (lines of business) within JPMC to understand their needs, and develop strategies to meet diverse spend goals and community engagement goals
• Partner with key external stakeholders to identify potential suppliers - National Minority Supplier Development Council, Women's Business Enterprise National Council, US Pan Asian American Chamber of Commerce, National Gay & Lesbian Chamber of Commerce, National Veteran-Owned Business Association, US Business Leadership Network, The Greenlining Institute and others.
• Partner with sourcing team and LOBs to create an efficient and expedited process to identify, qualify and onboard selected suppliers
• Document research, vetting, and engagement activities and maintain records in Customer Relationship Management system.
• Serve as key or primary contact for helping vendors navigate JPMC resources with a high touch approach, other internal teams, or external resources to support the ongoing development of the diverse vendor
• Serve as key contact or primary contact for LOB referral partners who recommend diverse vendors for registration or onboarding with JPMC
• Develop suppliers and identify resources needed to support the growth of diverse businesses
• Identify barriers to entry for businesses and partner with internal partners to close gaps, setting them up to get more business from other customers, adding jobs, improving the community
• Create and analyze new reports to go deeper on prospects matched to category opportunities, city opportunities and other targeted views
• Develop targets, measurements and reporting for future initiatives (beyond the core Path Forward commitment) to mature and capture impact of the collective efforts

REQUIRED SKILLS AND EXPERIENCE :

• Strong communication, analytical and negotiation skills
• The ability to develop and deliver effective senior level presentations
• Proven project management, team building and public speaking skills
• Experience growing strong internal and external relationships
• Minimum 7 years leadership experience in vendor relations, procurement of goods and services, diversity sourcing or related areas
• Strong understanding of various certifications and related processes which qualify companies as diverse
• Established relationships with diverse-owned businesses with experience doing business with large corporations and are likely matches for JPMC
• Proven experience in successfully managing across organizational boundaries to obtain consensus and achieve firm wide adoption of policy and or processes
• Track record of meeting and exceeding business development goals
• Community relations experience with diverse non-profit organizations
• Experience working with supplier diversity development organizations, such as The National Minority Supplier Development Council, Women's Business Enterprise National Council, US Pan Asian American Chamber of Commerce, National Gay & Lesbian Chamber of Commerce, National Veteran-Owned Business Association, US Business Leadership Network, and the US Hispanic Chamber of Commerce

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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