Accounts Receivable Specialist at VIBRANTCARE REHABILITATION, INC. in Gilbert, Arizona

Job Description:

At VibrantCare Rehab we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At VibrantCare we work together to achieve our company objectives.
Job Summary:Ensures highest level of customer service is provided to providers, payers, fellow employees and patients in efforts to resolve all outstanding claims.
Essential Functions:
Investigates and follows up on all open account balances overdue for 60 days or more and determines reason for nonpayment.Contacts responsible parties to establish reasons for delinquency, documents in system all verbal and writtencommunications relative to overdue accounts and institutes timely follow-up with responsible parties as result of lastcontact to ensure progress in resolving accounts with paymentReprints claims on any outstanding dates of service and re-files when necessary.Works the specified minimum number of accounts per day as established by their Supervisor and reports all accountwork on daily productivity reports.Requests account adjustments as identified. Reports bad debt and disallowance corrections to their Supervisor.Notifies their Supervisor of any database operation changes and/or additions to specific payor, plan, contract, addressor other pertinent information.Assists with the filing of insurance claims including printing claims to paper and sending/receiving EDI transmissionsas needed.Audits accounts and requests refunds as needed.Sets up and processes payment plans with patients on overdue accounts.Performs other duties or special projects as assigned.
Required Skills & Abilities:
Problem solving skills.Strong interpersonal, oral, and written communication skills.Ability to organize, prioritize and manage multiple projects.Ability to work independently and with minimal instructions or supervision.Knowledge of indemnity insurance practices, contracts, and managed care ideal.Knowledge of Windows based office technologies (ex. Word, Excel, PowerPoint).
Preferred and Required Credentials:
High School diploma or GED required.Minimum one or more years of medical billing experience required.