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TCS Manager - Thermal & Electronic Applications at Henkel US Operations Corp in Madison Heights, Michigan

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

United States, Madison Heights, MI, Adhesive Technologies

TCS Manager - Thermal & Electronic Applications

HENKEL IS FOR THOSE WHO STEP UP. DO YOU? At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE


  • Both manager/leader and independent contributor
  • Success in product recommendations, new product demonstrations, and troubleshooting for SBU customers
  • Value added technical visits (meetings, audits, demonstrations, troubleshooting, etc.) at customers with appropriate next steps, action items and documentation
  • High level support for Key Accounts at critical regional customers and at regional sites for global key accounts
  • Works with application equipment and technology development to provide innovative solutions to enhance customer adhesive related processes
  • Manages laboratory workflow (including prioritization and reporting) to meet customer, internal and market needs and expectations
  • Responsible for success of technical training of Henkel team members (Sales, TCS, Marketing, etc.) including development of new/modified training
  • Responsible for customer technical training via appropriate formats: academies, Webinars, at customer site, at Henkel facilities, white papers, etc.
  • Drives success of both Global SBU and Regional SBU projects
  • Drives regional SBU direction with regional Sales, Marketing, PD, Product Management leads
  • Supports global SBU direction and strategy with global leads in TCS and other areas, and drives SBU strategy in specific segments/markets/technologies
  • Evaluates KPI results and drives innovation and continuous improvement via data driven decisions and actions resulting from KPI metrics
  • Facilitates expertise and personal skill development of direct reports through internal and external trainings, project opportunities, mentoring/coaching and any other relevant approaches
  • Supports as appropriate Henkel activities in other areas including marketing, internal and external communications, sustainability, etc.
  • Complies with all Henkel and regulatory requirements for safety, legal and environmental areas

YOUR SKILLS

  • Bachelors Degree required plus 5 to 10 years of experience.
  • Product, applications, customer knowledge to deliver/quantify value and run demos
  • Expert Analytical, mechanical, organizational, troubleshooting, and problem solving skills
  • Expert Selling/Negotiation and Business/Industry Acumen skills
  • Expert Relationship Building and Teamwork skills
  • Expert Leverages Digital Tools
  • Expert Motivated, Takes Initiative, Willing to Change, High Learning Agility
  • Expert Creative, Adaptable, Deals with Ambiguity, Drives Change & Innovation
  • Expert Oral/written communication (English and/or local languages)
  • Expert Coaching and Development
  • Strong Leadership & Strategy
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 21017237

Contract & Job type: Full Time, Regular

Contact information for application-related questions: 1-866-836-7067





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