This job listing has expired and the position may no longer be open for hire.
PSAP Test engineer at Cognizant in San Ramon, California
Posted in Information Technology 30+ days ago.
Type: Full-Time
Job Description:
| • Windows desktop and server o Windows 7, 10 o Windows Server 2008 or higher • Network protocols o SIP/RTP, TCP/IP, UDP, DHCP • VoIP technologies and products |
| • Test planning, test case development, execution and reporting • Protocol analysis and troubleshooting, using Wireshark, Agilent, IRIS and/or other networking tools • HP ALM/QC, Jira, Bugzilla or other test and defect tracking tools • Performance, load, stability testing • Test automation • Microsoft SQL 2008 or higher • Experience with Vmware • Hand-on experience in server room (racking, cabling) • Experience with 911 call handling equipment (PSAP CPE), including setup and testing e.g., o Intrado Viper o Motorola Vesta o Motorola CallWorks o Comtech xt911 o Solacom Guardian o Zetron o Moducom o Tritech o Interact o RapidDeploy • Emergency Services IP Network (ESINet) • Computer Aided Dispatch (CAD) |
| Public Safety (911 and E911) |
| • Candidate would be testing and certifying 911 PSAP (Public Service Answering Point) hardware and software and GIS systems with Emergency Services IP Network (ESINet). • Candidate would be developing and executing test plans • Candidate will be documenting defects and reporting test results. • Candidate will need to work with call handling equipment and ESInet providers to investigate and determine the root cause as well as resolve issues. • Candidate will need to perform systems integration and test • Candidate needs to exhibit strong written and verbal communication skills. Will be working with multiple vendors, as well as multiple internal teams. • Candidate must have attention to detail • Candidate will need flexibility to work in a dynamic environment with shifting priorities |
Technical Skills
| SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
| 1 | RapidDeploy | PL4 | Desired |
| 2 | RTP/RTCP | PL4 | Desired |
| 3 | SIP | PL4 | Required |
| 4 | DHCP | PL4 | Desired |
| 5 | WireShark | PL2 | Required |
| 6 | Windows Server Admin | PL4 | Required |
| 7 | UDP | PL4 | Desired |
| 8 | Interaction Center | PL4 | Desired |
Domain Skills
| SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
| 1 | VOIP-Products&Serv(Comm) | PL4 | Desired |
* Proficiency Legends
| Proficiency Level | Generic Reference |
| PL1 | The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. |
| PL2 | The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. |
| PL3 | The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. |
| PL4 | The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. |
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