Field Engineer (DCS) at Emerson Electric Co in Charlotte, North Carolina

Job Description:

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

If you are a Field Service Engineer/Professional looking for an opportunity to grow, Emerson has an exciting opportunity for you!  Based in our Charlotte, NC Regional location, you will be part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. 

AS A FIELD ENGINEER, YOU WILL: 

• Perform a variety of related functions such as:  on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emplhasis on defining problems encountered, services.
• Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealling with the equipment or related matters

 

WHO YOU ARE:

• You understand the importance and interdependence of internal customer relationships.  You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education. 
• A minimum of (3) three years’ experience in a customer facing field service role. 
• Be able to travel up to 50%-80%.
• Use your company car to travel to regional locations, be able to fly to more distant customers, a passport is needed for international travel.
• Legal authorization to work in the United States.

PREFERRED EXPERIENCE:

• Experience working with PLCs and/or DCS programming or support.

 WHY EMERSON? Our Commitment to Our PeopleAcross the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership. Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave. Our Commitment to Diversity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and Diversity & Inclusion at Emerson. Work AuthorizationEmerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity EmployerEmerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.  

Engineering

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