Mobile Sales Supervisor at Best Buy in Martinsburg, West Virginia

Job Description:

The Mobile Sales Supervisor ensures Best Buy delivers a world-class customer experience as the destination and authority for technology products and services. You will play a vital role in leading a Best Buy Department to elevate sales performance by sustaining positive customer and employee interactions.

You will support implementing sales action plans, monitoring business results, and driving execution of sales strategies.

• Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).


• Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.


• Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.


• Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.


• Motivate, coach, recognize, and performance manage employees to reach their full potential.


• Resolve complex customer issues.

• 1 year of experience in leadership


• Previous experience in sales, customer service or related field


• Ability to work successfully as part of a team


• Ability to work a flexible schedule inclusive of holidays, nights and weekends

• Associate degree or higher in business or related field


• 1 year consumer electronics experience


• Prior experience setting retail sales goals