Lab and Dental Equipment Regional Manager at Miele USA in Princeton, New Jersey

Job Description:

Miele USA



ABOUT MIELE

What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products.

Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are at entry levels or managers.

Miele asks a lot of its employees. They are expected to develop and manufacture worldwide market premium products that are "Immer Besser". In return, they receive the most valuable thing Miele can give them: that they themselves become "Immer Besser" - in all of their professional and personal abilities.

"Immer Besser" is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure. We call this principle "MAKE IT BETTER. BE BETTER".

Help technicians and customers troubleshoot and repair our full range of commercial appliances, including laboratory glassware washer, commercial dishwashers and commercial washing machines over the phone. Maintain a high level of customer service to dealers, sales & service reps, field technical and retail customers.

Essential Functions

• Responsibility for agreed upon targets in respective territory (e.g. Net Sales, units, costs)
• Development and execution of strategies, tactical plans and gap closing activities by customer to achieve agreed upon targets
• Preparing, conducting and following up on meetings with customers assigned to respective territory
• Building and maintaining sustainable relationships with customers, ultimately helping them to achieve their business goals
• Continuously looking for opportunities to open new points of distribution
• Continuously monitoring activities of competitor and industry developments
• Ensure deep product knowledge by participation in trainings, E-learnings and on-the-job self-learning
• Conduct regular product trainings with customers and participate in product demonstrations, exhibitions and events if needed
• Use CRM to maintain database on regional activity
• On-going review and analysis of database, leads, quotes and orders for improvement of close ratio and identifying areas for improvement

Requirements

• Graduate/Post Graduate
• 3+ years experience as Sales Representative of a leading premium brand in a B2B environment / industry
• Experience working with A&E Firms, Lab Planners, University Facility Managers, etc.
• Good understanding of the Professional appliances industry
• Successful track record in B2B Sales
• Agility and decisiveness, Result orientation
• Customer centric mindset - service first
• Premium representation skills, inspiring people with positive energy
• Strong but smart leadership qualities, fostering strong teams and attracting talents
• Excellent written and verbal communication in English
• Must be willing to travel > 40% of the time

ABOUT MIELE

There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world's most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world's largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of USD$3.62bn (2009/10).

As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company's innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW.

Miele's range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed, steam and combi-steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications.

To research further, we invite you to visit mieleusa.com for complete and detailed product information or miele-sustainability.com for our public communication regarding Miele's commitment to our environment and its employees.

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/VPI139473492 Apply Now