Validation Specialist - WellSky Transfusion at WellSky in Lenexa, Kansas

Job Description:

WellSky Transfusion (formerly HCLL Transfusion)supports quality patient care and drives efficiency bystreamlining collaborationamong the blood bank, lab, physicians, and nurses. Together, we can ensure smarter and safer blood management through our comprehensive platform.

Our Validation Specialist will Coordinate and execute project activities during Validation Services engagements, and ensure project success, satisfaction of contractual obligations, and transition of customers into a live customer service program.

A day in the life!

Key Activities:

• Provide clinical and product expertise throughout the life-cycle of assigned projects.


• Manage the customer relationship by setting expectations, understanding and meeting the customer's needs.


• Respond to escalated validation related go-live requests per the established processes and criteria. May assist designated Project Managers with validation support to customers after hours and on weekends. Resolve problems efficiently and professionally by applying knowledge of software and applications.


• Accurately and consistently document time expended and progress achieved against assigned activities within the division.


• Participate in continuous improvement efforts to refine the division's Professional Services methodologies and practices.

Baseline Competencies:

• Build reference customers by providing quality professional services and maximizing customer satisfaction during Professional Services engagements.


• Accomplish specific objectives in conjunction with the strategic plan of the Company as defined by Management.


• Accept assignments with open, cooperative, positive and team-oriented attitudes.


• Demonstrate a thorough knowledge of all aspects of the division's products and operations.


• Demonstrate effective oral and written communications with customers, coworkers, and third parties.

Do you have what it takes?

• Working knowledge of clinical software and software benefits.


• Displays ability to effectively plan, organize and implement applicable tasks or projects in relation to established goals and objectives.


• Knowledge of and ability to create, implement, evaluate and enhance internal control processes.


• Manage compliancy with WellSky HIPAA Privacy and Security Practices and all required regulatory processes.

Job Requirements:

• Minimum 3 years' experience in a Transfusion Service and/or Donor Center using WellSky Transfusion (formerly HCLL Transfusion).


• Ability to work independently.


• Previous experience with Clinical Information System, Applications, and software tools such as Windows, Word, Excel and PowerPoint.


• Excellent troubleshooting, listening and problem-solving skills.


• Degree in related field.


• Understanding of regulatory requirements for Medical Devices, Quality System Regulation, cGMPs related to Blood Bank/Transfusion, and other Regulatory Requirements

Do you stand above the rest?

Preferred Requirements:

• Prior experience with WellSky Transfusion and LifeTrak Software


• Prior Validation Experience.


• Medical Technology Degree. ASCP certification.

#LI-TR

About WellSky

WellSky is a leading supplier of software and services solutions that help acute, post-acute, and human service providers improve efficiency, support business growth, and provide intelligent care to patients and people in need. WellSky is headquartered in Overland Park, KS with 1,800 teammates across the U.S., Canada, and the U.K. WellSky serves more than 20,000 client sites around the world - including the largest hospital systems, blood banks and labs, in-home care agencies, post-acute care facilities, government agencies, and human services organizations. WellSky's software and services address the continuum of health and social care - helping businesses, organizations, and communities solve touch challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. Informed by 40 years of providing software and expertise, WellSky anticipates providers' needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care's potential and maintain a healthy, flourishing world.

We're looking for talented individuals who want to use their skills to build a strong, technology-driven company. We offer competitive salaries, great benefits, a new Health Savings Account with a generous employer contribution and a casual and fun environment that encourages quality, creativity and excellence. Enjoy all we have to offer. We invite you to join us. Apply today!

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S. based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.