Senior Delivery Consultant at Dun & Bradstreet in Center Valley, Pennsylvania

Job Description:

Why We Work at Dun & Bradstreet

We are at a transformational moment in our company journey - and we're so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet's Data Cloud and Live Business Identity, and we're wildly passionate and committed to this purpose. So, if you're looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us!

Brief Description:

Own and Manage Primarily Large Scale Customer Accounts (possesses ability to handle ANY type of Delivery job)

Recurring and Ad hoc Requests

Analyze Customer Requirements

Establish and monitor project timelines

Prepare project specifications

Work with Vendors to ensure projects are completed accurately and on time, driving customer satisfaction

QA Final output

Ensure consistency and compliance of output in relation to customer contract

Provide Extensive Consultative Support

To business partners, Customers and Delivery Team Members on custom solutions

Evaluate and recommend alternatives and options with outside in lens

Support new product initiatives, partners and local markets

Provide on-going support to Internal & External Customers and Business Partners

Promote expanded knowledge of Delivery processes

Determine feasibility of new opportunities

Research issues involving data quality or potential service failures

Manage and foster internal/external customer relationships

Support Delivery Transformation and Specialized Initiatives

Actively participate and assume lead roles in specialty teams and/or transformation initiatives

Act as SME's and Influencers of transformation changes and initiatives

Take lead role in high profile, high impact initiatives (new products, technology transformation, Global Accounts Model)

Innovation

Serve as role model that inspires innovation and team work within the team and across department

Continually evaluate processes and areas of improvement and take lead role in development and execution of plans

Develop innovative alternatives and modern approaches to the areas of our business we have direct control over

Mentor/Coach/Advocate

Actively participate in meetings, share BDP's

Support team and department initiatives and influence others positively

Identify gaps in skills/knowledge/performance on team or department level and develop plans to close gaps

Work closely with Leader/Team Lead on best leveraging expertise and knowledge

KEY REQUIREMENTS

Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. View the EEO is the Law poster here and its supplement here.

View the pay transparency policy here .

We are committed to Equal Employment Opportunity and providing reasonable accommodations to qualified candidates and employees. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to acquisitiont@dnb.com . Determination on requests for reasonable accommodation are made on a case-by-case basis.