Channel Sales Engineer at RingCentral, Inc in Belmont, California

Job Description:

RingCentral, IncLocation: Remote California, USA (Remote Virginia, USA / Remote New Jersey, USA / Remote Denver, USA)
Department: Solutions Engineering


The RingCentral environment is fast paced, high octane, success driven, team oriented and committed to growing the business in the rapidly growing UCaaS market.

Do you have the ability to thrive in the exciting RingCentral environment?

We are looking for candidates with an entrepreneurial spark!

Job Description:

The RingCentral Global Service Provider Sales Solutions Engineer is a technical pre-sales specialist, responsible for partnering with Verizon technical overlay organization, direct sellers, and their Channel Partners in the North Central US .

A Global Service Provider Sales Engineer should have in-depth knowledge on the entire RingCentral Ecosystem. including other UCaaS solutions, Legacy voice, data networking, API integrations, and security.

Primary responsibilities will focus on partner enablement and training, conducting remote and onsite product demonstrations, co-selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include, but are not limited to: business development, monitoring and supporting SE collaborative teams, manage customer feature requests and document for product team, lab testing, continued education on the platform and underlying technologies, and support AT&T SE related internal and customer facing events.

Responsibilities:

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  Align with key Channel and Carrier Partners to better understand opportunities and support requirements
  
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  Provide in-region onsite support for Partners and Customers
  
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  Partner with Product team stakeholders to develop and prioritize Product roadmap
  
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  Cultivate relationships with internal and external aligned Partners and resources
  
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  Partner with the team to evaluate new technical solutions to meet or exceed prospect and customer requirements
  
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  Keep up-to-date on relevant competitive solutions, products and services
  
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  Support and participate, with other Sales Engineers, in performing advanced technical presentations for customers, and prospects, both remotely and in-person.
  
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  Develop and maintain expert understanding of all RingCentral applications and products
  
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  Represent RingCentral at conferences, industry, and sales events
  
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  Actively participate as a SME for RingCentral products and technologies
  

Qualifications & Skills:

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  7+ years of experience serving in the capacity of a Technical Sales Engineer in a UC/UCaaS (Unified Communication as a Service) environment, or equivalent, relevant experience
  
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  5+ years of experience technical sales for/through a Carrier.
  
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  Proven ability to provide technical leadership to the account team and engineers
  
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  Ability to teach other members of the team
  
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  Must be able to coordinate across various groups and functional teams
  
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  Ability to apply solutions, technology and products to a business opportunity.
  
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  Willingness to travel regularly throughout assigned region
  
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  Knowledge and demonstrated operating experience in all of the following areas of specialization: Voice, Video, Messaging, and Mobile Communications
  
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  Extensive knowledge of VoIP and data networking protocols
  
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  Understanding of customer communications requirements and business drivers for enterprise business markets.
  
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  Competitive knowledge including solution, technology and product offerings.
  
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  Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues.
  
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  Excellent written, oral, and presentation communication skills.
  
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  Some understanding of software development technologies is desirable.
  
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  Some experience with project management and resource tracking desired.
  
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  Demonstrated ability to implement, drive and track projects.
  
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  co-selling into large enterprise account
  

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Now, a little more about us...

RingCentral, Inc. (NYSE: RNG) provides cloud computing-based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments.

RingCentral is headquartered in Belmont, California.

RingCentral is an EEOC employer.

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