Trainer - Enterprise Operations at Delta Dental of California in Alpharetta, Georgia

Job Description:

At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other's strengths and sharing in successes.
The Trainer is primarily responsible for the delivery of live and virtual instructor-led training to Delta Dental employees. The Trainer will lead trainings on topics surrounding enterprise operations. They will also participate in other learning projects as assigned, examples of which include developing or maintaining content, consulting with internal clients, or developing and implementing new processes or programs.

How you will make an impact:

• Delivers live and virtual (online) instructor-led training to Delta Dental employees


• Leads or supports learning projects as assigned


• Performs other duties as requested or assigned

What we look for:

• 2+ of recent relevant training experience


• Bachelor's degree; 4 years of relevant training or functional experience may substituted in lieu of a Bachelor's degree


• Strong instructional, facilitation, and presentation skills


• Understanding of and ability to apply adult learning principles


• Ability to effectively coach and provide feedback to learners


• Proficient in virtual instructor-led training (VILT) platforms such as Zoom, WebEx, Microsoft Teams, etc.


• Proficient in Microsoft Office suite applications including Word, Excel, PowerPoint, and Outlook


• Supports learning projects as assigned


• Understanding of instructional design principles preferred

Benefits and perks:

• 12 days starting vacation plus 12 holidays and your birthday off!


• 100% paid for medical option, dental and vision


• Employee well-being program


• Flexible work arrangements


• Retirement benefits along with 401k


• Culture of learning: Substantial tuition reimbursement to improve your skills


• Career growth: We love promoting from within


• Strong commitment to work/life balance


• Social responsibility and volunteer opportunities

Due to COVID-19, there is an even greater demand for flexibility and change. As Delta Dental navigates our Return-to-Office strategy, the expectation around work location for certain roles may be offsite until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management to begin your duties offsite, the position would require you to have access to internet in order to meet the expectations outlined in the job duties.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
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At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.
If you think this sounds like you, let's chat. We would love to tell you more!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn. ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we're all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation. We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Proof of eligibility to work in the United States must be provided if selected for hire. Apply Now