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Lead Supply Chain Tech - Full Time Days at Houston Methodist in Houston, Texas

Posted in Other 30+ days ago.





Job Description:

JOB SUMMARY
At Houston Methodist, the Lead Supply Chain Tech position serves as a resource/expert for providing services relating to the Supply Chain department. In addition to performing as a Supply Chain Technician, this position may provide the first level of leadership support to team members. The Lead Supply Chain Tech position provides guidance and support with supply orders, equipment, or services routinely performed by the department where time and critical needs are required to meet clinical needs. Duties for this position are varied and may include many of the following: organize work review time cards for accuracy, conduct quality assurance audits, develop and implement quality improvement activities, train and mentor staff, provide input on staff performance and development needs, lead and regularly perform special projects, collect/analyze/report on data, prepare reports on performance and metrics, and other responsibilities of a similar nature and level.




Requirements:


PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 30%


  1. Independently and expertly serves as the department primary resource for staff ensuring optimal department services and outcomes. Collaborates with management by actively communicating and reporting pertinent information and data in a comprehensive manner. (EF)

  2. Role models excellent, clear and professional communication skills to achieve mutual understanding and problem resolution. Demonstrates a positive work environment and contributes to a team focused work unit that actively helps one another achieve department goals. (EF)

  3. Fosters a positive and constructive teaching environment by engaging coworkers with learning opportunities that are valuable and in alignment with business objectives. (EF)

SERVICE - 25%

  1. Organizes the work flow, pro-actively problem-solves, anticipates needs, manages multiple ongoing priorities with minimal supervision. (EF)

  2. Serves as the initial point of contact for customer concerns escalating issues when appropriate. Provides reports to management of requests, issues to be addressed, and all important information necessary to ensure department success. (EF)

  3. Anticipates and coordinates durable/portable equipment needs, i.e. crash cart, suction equipment, etc., by ensuring equipment, not routinely available within the customer's department, are obtained and distributed timely. (EF)

  4. Ensure clinical supply and equipment areas are clean and organized. Thoroughly captures accurate information and applies comprehensive knowledge of supplies and equipment to meet requestor's needs. (EF)


QUALITY/SAFETY - 20%

  1. Conducts quality audits on equipment, processes, outcomes and documents, develops and evaluates processes and procedures. Responsible for trouble-shooting concerns in the inventory management systems, including but not limited to PAR Excellence Scale Errors or locating deliveries based on flow through the systems, as appropriate. Monitors the hospital inventory systems and MARS, customer needs to ensure product availability for caregivers. (EF)

  2. Assists with implementation and education of department-based safety initiatives, standards of practice and protocols. Develops skills of team members and continually assists with improving skills, performance and outcomes. (EF)


FINANCE - 15%

  1. Responsible for input and overseeing of all Supply Chain transactions, ensuring they are completed accurately within the appropriate tracking systems and within the established guidelines of the department. (EF)

  2. Performs timely and accurate daily charge reconciliation process, as part of inventory management, and communicates variances and offers problem resolutions to management. (EF)

  3. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks and provides leadership to team members on effective and efficient utilization of time, minimizing incidental overtime. If assigned, accurately reviews and edits team members' time cards for management approval. (EF)


GROWTH/INNOVATION - 10%

  1. Identifies and implements innovative solutions, ideas and suggestions that improve quality or services. Participates in committees and task forces as assigned, ensuring that critical objectives are clearly explained and action items are appropriately performed. Follows up on action items as necessary to ensure completion of assignments. Assists with special projects and initiatives as assigned. (EF)

  2. Participates in committees and task forces as assigned, ensuring that critical objectives are clearly explained and action items are appropriately performed. Follows up on action items as necessary to ensure completion of assignments. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis. (EF)





Qualifications:


EDUCATION REQUIREMENTS


  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

  • College preferred


EXPERIENCE REQUIREMENTS
  • Three years of previous experience in a customer service role or Healthcare, Supply Chain or Materials Management




CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

  • None




KNOWLEDGE, SKILLS AND ABILITIES REQUIRED


  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.

  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.

  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

  • Knowledge of Personal Protective Equipment and process requirements for Sterile Supply helpful

  • Demonstrates critical thinking skills

  • Ability to work independently; capable of handling challenging / difficult situations. Demonstrates sound judgment

  • Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

  • Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem solving


SUPPLEMENTAL REQUIREMENTS






















Work Attire Yes/No
Uniform Yes
Scrubs Yes
Business professional No
Other (dept approved) No




On-Call* No (for Non-Exempt or Exempt jobs)

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**









May require travel within No
Houston Metropolitan area










May require travel outside No
of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: __________________________







Company Profile:



Based in the Texas Medical Center, Houston Methodist Hospital is delivering on a mission started in 1919, which continues today - bringing quality, integrity, compassion and innovation into everything we do. As the flagship hospital of Houston Methodist, Houston Methodist Hospital is a nationally recognized medical center with a history of health care innovation. Houston Methodist Hospital was awarded Magnet recognition for nursing excellence for a fourth consecutive time by the ANCC. In addition, Houston Methodist Hospital was recently named by U.S. News & World Report as one of the country's top 20 hospitals and was also ranked the No. 1 hospital in Texas for the fifth consecutive year.


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