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Builder Account Manager at Electrolux Home Products, Inc. in Austin, Texas

Posted in Management 30+ days ago.





Job Description:






A REGULAR
DAY AT WORK (ESSENTIAL DUTIES):

For us going to work every day has an even greater purpose than putting
the latest product or technology on the market. It's about improving the
everyday lives of millions. By being sustainable and open to new ideaswe can push the boundaries of cooking, cleaning,
and wellbeing at home. But to keep doing so, we need more people who want to
innovate and re-imagine what life at home can be.

In this role, you will be responsible for establishing and
developing relationships with assigned direct customers in a specified
geographical area.You will optimize execution opportunities by creating loyal
customers and by meeting sales, revenue, and financial goals for responsible
accounts. The Builder Account Manager will provide sales services to a
specific geographical area, with extensive travel being required within that
area. This person will act as liaison between the customer and the distribution
center partner, to drive job site readiness and address all field related
issues (this includes utilizing order tracking tools and systems, daily
shipping reports, etc.). Within the distribution process guidelines, you will
help to resolve daily issues as they arise, know some installation basics,
handle returns, and participate in the market distribution center calls. You
will also work to review invoice accuracy by managing bids/quotes and customer
systems to ensure they are aligned.

KEY RESPONSIBILITIES:


  • Single Family Direct Account Setup
    (Establish budget & Upgrade/Options - community or project
    specifications).

  • Single Family Direct Account
    Execution (Extra PO's, shipment tracking, training, parts, invoice
    accuracy, etc.).

  • Multi-family Direct Project
    Oversight (scheduling, changing orders, billing packets).

  • Manage new model home and design
    center conversions (on-site presence during delivery, pre-walk of home,
    post-walk of home).

  • Act as the liaison between the
    customer and the warranty and service division. Handle
    escalated issues and work with service to identify and utilize the best
    market option for the customer.

  • Make sales/training calls to
    assigned accounts and handle back end exception work in for account
    support, voice of the customer, ensuring effortless ownership experience.

  • Maintain Direct Account Model
    Homes as necessary for effective brand strategy displays.

  • Represent Electrolux Major
    Appliances at trade and industry shows/appearances while meeting planned
    goals in all targeted categories.

WHO
YOU ARE:


  • With a number of projects running simultaneously, flexibility and agility are essential.

  • Both reactive and proactive, you work efficiently and flexibly to deliver results.

  • With an eye for detail and the ability to interpret complex data, you can also translate this into meaningful, useful information that informs service delivery.

  • You set the pace and the priorities, and then you bring a methodical approach to meeting your goals.

  • Maximizing efficiencies and hitting KPIs are just the beginning: your real passion is delivering products that change and enhance lives. The rest is a bonus.

  • You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.

We employ great people
from a wide variety of backgrounds - not just because it's the right thing to
do, but also because we believe that diverse perspectives make our business
stronger and more innovative. If you share our values, come find your place in
our global community. Meet us on @lifeatelectrolux and
career.electroluxgroup.com to learn more.



Minimum Qualification


EDUCATION &
EXPERIENCE:


  • Bachelors' degree required.

  • Basic knowledge of various sales
    concepts, practices, and procedures.

  • Working knowledge of the indoor
    appliances industry preferred with strong product interest and commitment
    to building product knowledge.

  • Some merchandising experience
    preferredwith excellent
    interpersonal and selling skills.

  • Prior sales experience, preferably
    within a durable goods capacity, a plus.

  • MS Office proficiency with focus
    on Excel.

#LI-LW1









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