Location
US-CA-Redlands
Job Category |
Professional Services and Consulting |
Job ID |
2021-14264 |
Overview
Be responsible for managing product development software bug/enhancement incidents logged into the defect tracking system. You will help manage the flow of the incident from the time it is logged through final resolution, including making an initial assessment to determine the nature and severity of the problem, coordinating appropriate Esri technical staff and resources to address it, tracking progress, and communicating effectively with the team that originally logged the incident.
Responsibilities
Requirements
Recommended Qualifications
The Company
Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.
Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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