Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The Advanced Engineering department has a need for a integrations engineer to Lead Applications Engineering and support for all the departments platforms including ICC and Chubb.IO and its dependent inetgration applications. As the platforms are being consolidated across IT areas, dedicated focus is needed to ensure the highest levels of service to all application areas that utilize Inetgration, BPM and API solutions.
This is an excellent opportunity to work with a group of engineers to support the products/platorms as we roll out these platforms to different cloud across the business lines.
The incumbent will work closely with our strategic partners and will provide support for all of the departments' platforms including Chubb.IO, Renewals Framework, and Speed 2 Market Products. The individual will support the continued lifecycle and maintenance of these platforms and must have the ability to provide thought leadership and autonomously lead, with focus business outcomes, impact to the firm, and client service.
Responsibilities
Responsible for for design and implementation of applications platforms and services to be DevOps and Cloud ready
Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions
Educating the application teams on the implementation of new cloud technologies and initiatives
Designing, developing and deploying modular cloud-based systems.
Developing and maintaining cloud solutions in accordance with best practices.
Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
Regularly reviewing existing systems and making recommendations for improvements.
Interacting with clients, providing cloud support, and making recommendations based on client needs.
Identify and document opportunities and solutions that enhance service delivery efficiency and improve the customer experience
Provide thought leadership to promote the continuous improvement of service delivery and operational practices such as:
Propose, design, and implement enhancements to current environment
Develop actionable plans to improve procedures and systems to mitigate risk, ensure compliance with established industry rules, regulations and best practices
Assist in developing engineering and operational service metrics
Create and maintain system run books; documenting day-to-day support, maintenance, and troubleshooting knowledgebase of the infrastructure
Conduct peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability
Analyze performance metrics to ensure timely and accurate delivery of services
Create a solid DevOps team to engineer the application and infrstriucture solutions that are cloud ready and enable the deployments across the organization
Assist in development and utilization of scripts to automate repetitive tasks
Be available when scheduled along with other team members to provide on-call support after hours and on weekends
Knowledge, Skills, and Abilities
Bachelor's Degree, Computer Science or Engineering degrees preferred
Minimum 8- 10 years' experience in technology engineering or operations with expertise in Cloud Engineering Solutions
Experience with Applications development and support.
Experience with SysOps.
Azure, AWS, and GCP certifications preferred.
Troubleshooting and analytical skills.
Good communication and collaboration skills.
Client management skills.
In addition to that, this role would require the Inetgration Engineer to perform following roles:
Collaborate with architects, engineering, client managers, project managers, applications and infrastructure teams to plan and coordinate changes
Partnering with agile development and application teams to influence application modernization and migration to cloud platforms
Collaborate with Information Security and Risk Management teams
Key Attributes
Demonstrated ability to communicate effectively both orally and in writing and to interact effectively with internal and external individuals.
Must be a self-starter with the ability to work independently and in a collaborative team environment
Proven track record in relationship-building and driving change in a matrixed work environment.
Exceptional analytical and critical thinking skills, with thorough attention to detail.
Excellent planning, documentation, and problem-solving skills.
Strong business acumen, instinct, and understanding of products, risk appetite, and niches.
Track record of high achievement in a team-based and results-oriented culture
Project management ability and drive-for-results orientation to lead the engineering teams globally
Design process solutions per recognized best practices, industry design principles, and conventions.
Create and document test procedures and scenarios, and validate test results
Identify and implement opportunities in the solution that will drive continuous improvements in performance, scalability, reliability, and re-usability
Continue to drive down technical debt and cost of operations/support with the latest cutting-edge technologies and newer development methods & strategies
Work with the team to effectively deploy the solution