Manager, Community Hazard Mitigation at Insurance Services Office, Inc. in St. Louis, Missouri

Job Description:

Company Description

ISO, a Verisk business, has been a leading source of information about property/casualty insurance risk since 1971. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information and analytics; compliance and fraud identification tools; policy language; information about specific locations; and technical services. ISO serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the property/casualty insurance marketplace. To learn more about ISO please visit us at: www.verisk.com/iso. We are proud to be a part of the Verisk family of companies!

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.

It's the reason Verisk is part of the UN Global Compact sustainability initiative. It's why we made a commitment to balancing 100 percent of our carbon emissions. It's the aim of our "returnship" program for experienced professionals rejoining the workforce after time away. And, it's what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers' problems.

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career.We have received the Great Place to Work Certification for thefifthconsecutive year. We've been recognized byForbesas a World's Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce.Verisk's Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.

Principal Responsibilities and Essential Duties:

* Manages all aspects of field operation in assigned territory, including staffing analysis and planning, hiring, evaluating staff performance, assigning and balancing workloads and

providing direction and leadership to staff in accordance with corporate policies and

procedures.

* Manages the day-to-day field survey operations of Verisk staff ensuring that corporate policies and procedures regarding quality and timeliness are maintained.

* Manages the field operations to ensure that opportunities to improve profitability, productivity, quality, and customer service are identified and implemented.

* Ensures that field survey operations are efficient, cost effective, and in full compliance with Verisk corporate policies and procedures.

* Provides effective coaching, mentoring, and training to staff in accordance with corporate policies and procedures.

* Maintains communication with Sales regarding opportunities, customers and services offered.

* Keeps abreast of changing requirements or new developments and opportunities in territory.

* Develops and maintains strong relationships with a variety of stakeholders in the fire/property insurance or fire protection services areas.

* Participates in a collaborative process with all affected disciplines in finalizing product/program launch, revisions and filings for CHM clients and partners as well as other industries.

* Bachelor's degree in a technical discipline or equivalent experience preferred and 10+ years of experience in fire/property insurance or fire protection services with related field experience.

* One or more professional designations (e.g. CFPS, CSP, ARM, ALCM, NFPA and/or CPCU) required.

* Strong leadership skills demonstrated by previous work experience and accomplishments required.

* Ability to supervise staff that observe, examine, measure, analyze, map, gather data, and describe all aspects of a community's fire protection capability and safely operate a vehicle to and from all sites. This will involve occasional lifting of up to 40 lbs. and regular climbing of stairs and ladders, working in all types of neighborhoods and environments. It may be necessary to drive a vehicle for extended periods of time.

* Effective customer service and organization skills, self-motivated and detail oriented. Excellent verbal and written communication with strong math skills.

* Broad knowledge of Verisk products, policies and procedures required.

* Exceptional ability to conduct public speaking engagements around discipline to groups of all sizes. Superior technical proficiency and communication skills to represent Verisk in trade group settings.

* Valid driver's license and maintenance of satisfactory driving record in accordance with company policies.

Overnight and/or air travel (in and out of state) may be required.

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Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

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