Dental Technology Integration Technician - Houston at Henry Schein in Austin, Texas

Job Description:

Description

JOB SUMMARY:

Field-based Technician
role fulfills all aspects regarding installation and service of dental
technology in the practitioner's office with the focus on "excellence"
in customer service.

ESSENTIAL
RESPONSIBILITIES & ACCOUNTABILITIES:

• Provides responsible repair and installation services
  to our customers in a courteous and professional manner.


• Provides and maintains the necessary tools of the trade
  and have readily available to perform installation and repair services.


• Maintains and manages proper levels of inventory in
  van.


• Attends all required training


• Complies with all OSHA regulations as outlined in the
  OSHA manual and training.


• Maintains and utilizes personal protective equipment
  when needed.


• Communicates in a timely manner to all necessary inside
  personnel and dispatchers


• Educates customers on proper care and maintenance and
  advises on troubleshooting procedures.
  


• Completes all work orders in a timely manner and submits
  all job related paperwork within the required timeframes.


• Complies with all terms of the Fleet Management Policy
  including maintenance and accident management policies.


• Participates in special projects and performs other
  duties as required.

In addition to the
essential duties and responsibilities listed above, all positions are also
responsible for:

• Meeting company standards pertaining to quantity and
  quality of work performed on an ongoing basis, performing all work related
  tasks in a manner that is in compliance with all Company policies and
  procedures including WorldWide Business Standards.


• Adhering to Company policies, procedures, and
  directives regarding standards of workplace behavior in completing job
  duties and assignments.

Physical Activities:

This position requires the delivery, installation and repair of equipment
involving customers. Technicians will be
expected to maneuver large equipment as needed.
The physical nature of this position, at times, may require substantial
an/or repetitive bending, stooping and lifting.


________________________________________________________________________

Qualifications

Experience:

• Ideal Candidates demonstrate a minimum of three years'
  experience as acustomer-facing Field Technician. Previous dental
  experience preferred but not required.

Specialized Knowledge and Skills:

The successful entry-level
candidate will possess a high school diploma, or equivalent, and will ideally
have several years' experience in computer networking including hardware and
software configuration, troubleshooting and installation.

Intermediate candidates
will possess all basic skill sets above, plus have IT industry certifications such
as Comp TIA A+, Server, Networking, Security, MTA, MCSE, etc.

Advanced candidates
possess all Intermediate skill plus have a working knowledge of Xray,
(including 3d/cone beam/CAT), digital diagnostic equipment, PLCs, digital
laboratory equipment and possess general proficiency and desire to work with
computers and office - based software systems. Experience with commercial audio
and video systems as well as working knowledge of hydraulics, mechanical and
electrical systems preferred.

Other:

• Strong customer interpersonal skills.


• High School Diploma, Associates Degree or Technical
  School Certification is desirable.


• Must be able to comply with company uniform and dress
  policy and must be able complete all work related tasks utilizing company
  provided laptop.


• Valid driver's license required.

Henry Schein, Inc., is an Equal
Employment Opportunity Employer. Qualified
Applicants will receive consideration for employment without regard to their
race, color, religion, national origin, sex, protected veteran status or disability.

Primary Location

:USA-TX-Texas Area Apply Now