Cognizant Technology Solutions is seeking for “Java Support Engineer “; who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!
“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.
Job Location: Austin,TX
Role: Java Support Engineer
Work experience required: 5+Yrs
Must have skill: Java,Angular
Job Summary :
Ability to read and Debug code;
No new feature development;
Technology knowledge:
Java & Front end Angular;
Java Support Resources with excellent debugging, troubleshooting and communication skills. Capable of creating RCASupport continuous improvement by investigating alternatives and technologies .
Should be an excellent team player and should be able to take responsibility for the ticket.
Provide L2 support for the issues escalated by L1 team.
Java & Front end Angular Proactively monitor production and non-production environments and applications.
Should have excellent communication skills to respond to customers via email, Questionnaire etc.
Shift : General Shift (10:00 AM to 07:00 PM Austin Time Zone)
Roles & Responsibilities :
Respond to customers via email, questionnaire;
Responsibilities include debugging and troubleshooting a solution.
Responsibilities include debugging and troubleshooting a solution Analyze and Debug problems, diagnose, and fix bugs when required.
Correct the existing code if required which should be well-designed, testable, efficient code Ensure designs are in compliance with specifications along with the company specification. Monitoring all the applications in production and ensuring all SLAs are met with availability, scalability and issue resolution .
Work with developers to identify and resolve complex problems Address urgent issues quickly, work within and measure against customer SLAs.
Cognizant Technology Solutions is seeking for “Java Support Engineer “; who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!
“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.
Java Support Resources with excellent debugging, troubleshooting and communication skills. Capable of creating RCASupport continuous improvement by investigating alternatives and technologies .
Should be an excellent team player and should be able to take responsibility for the ticket.
Provide L2 support for the issues escalated by L1 team.
Java & Front end Angular Proactively monitor production and non-production environments and applications.
Should have excellent communication skills to respond to customers via email, Questionnaire etc.
Shift : General Shift (10:00 AM to 07:00 PM Austin Time Zone)
Roles & Responsibilities :
Respond to customers via email, questionnaire;
Responsibilities include debugging and troubleshooting a solution.
Responsibilities include debugging and troubleshooting a solution Analyze and Debug problems, diagnose, and fix bugs when required.
Correct the existing code if required which should be well-designed, testable, efficient code Ensure designs are in compliance with specifications along with the company specification. Monitoring all the applications in production and ensuring all SLAs are met with availability, scalability and issue resolution .
Work with developers to identify and resolve complex problems Address urgent issues quickly, work within and measure against customer SLAs.