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Sr. Business Analyst at Press Ganey Associates, LLC in Chicago, Illinois

Posted in Other 30+ days ago.





Job Description:

About Press Ganey


Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.


Position Description/Overview:


Press Ganey currently has an exciting opportunity for a Sr. Business Analyst in our Chicago, IL office. This role will support Information Technology.The Business Analyst position will be responsible for collaborating with business and technology stakeholders to create business and functional requirements and to create document standards and solutions. This role will work closely with stakeholders to understand business process, business rules, metrics, and data requirements and to translate them into requirements and documentation.


Duties & Responsibilities:




  • Collaborate with business and development teams to gather, document and validate requirements




  • Ensure development and QA teams understand requirements prior to development. Answer questions and support team throughout development and testing




  • Have a complete understanding of the business and processes in order to support business and training teams




  • Create and manage user story in an agile development tool




  • Provides guidance and advice to other BA colleagues




Qualifications:




  • The right candidate for this position will have 7+ years of experience in software business analysis experience. Consulting experience preferred




  • Demonstrate an understanding of and analytical skills for a given system End to End




  • Salesforce Certified/Extensive Salesforce Knowledge is a plus




  • Excels at requirements facilitation/comfortable presenting in front of stakeholder groups




  • Extensive experience gathering requirements and developing mockups/detailed designs




  • Excellent oral and written communications skills




  • Experience in data analysis including detailed mapping exercises




  • Skilled in SQL and Excel




  • Works well under pressure and can quickly learn the business and processes




  • Energetic personality




  • Works independently and detailed oriented




  • Experience/Working knowledge of the Agile Methodology




Leadership & Organizational:




  • Works within informal structure and understands organizational politics and external influences




  • Effectively uses informal channels for acquiring information and accomplishing work goals.




  • Builds coalitions, strategic relationships and networks




  • Understands the need to assemble coalitions and build behind-the-scenes support for ideas




  • Aligns change initiatives with organizational objectives




  • Advises others to maintain fair and consistent dealings with others during ethical dilemmas




  • Proactively helps others understand the importance of personal work alignment with strategy




Self-Management & Development:




  • Ability to rapidly learn and understand the business




  • Detail-oriented and self-motivated




  • Ability to work independently, multi-task and meet deadlines




  • Tenacity/persistence at resolving issues




  • Aligns personal development with objectives of organization




  • Accepts feedback and adjusts behavior accordingly




Teamwork:




  • Capitalizes on teamwork opportunities




  • Initiates collaboration with other groups/organizations on projects or methods of operating.




  • Capitalizes on opportunities and addresses challenges presented by the diversity of team talents.




  • Adapts to large, complex and/or frequent changes




  • Maintains composure and shows self-control in the face of challenges and change.




Minimum Education:




  • This position requires a BSCS or equivalent degree. Business information systems, business management are preferred.





All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.


For more information about Press Ganey, visit our web site at pressganey.com .


Press Ganey is committed to a diverse workforce and is an Equal Opportunity/Affirmative Action employer (Minorities/Women/Veterans/Disabled).

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