Solutions Engineer at Dematic Corp in Holland, Michigan

Job Description:

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.

Overview:

As a Solutions Engineer, you will work closely with the Sales teams to learn the customer needs, define the right automation solution, and provide technical support and expertise. You will perform application assessments on site and work together with the customer and internal team to concept and cost system solutions. A Solutions Engineer works with many departments, including Engineering, Sales, Customer Service, and Manufacturing.

Experience/Degree Preferred:

• Bachelor’s Degree in Engineering, or related field.


• Engineering experience preferred.


• Applications experience preferred.


• Experience with material handling equipment systems in a warehouse preferred.

Responsibilities:

• Provide expertise to Sales and customers regarding Egemin’s product offerings and capabilities.


• Prepare and review cost estimates.


• Review and approve technical details in customer communication including proposals.


• Travel to potential customer sites to research, collect and report information about the application.


• Attend meetings with customers, either in a support role or making presentations.


• Collaborate with Engineering to determine feasibility and develop new system solutions.


• Work with Sales personnel to determine customer requirements and concept solutions.


• Help identify product development priorities and communicate these throughout the organization.


• Any other duties assigned by the company.

Knowledge/Skills Required:

• Understanding of how to optimize warehouse operations.


• Understanding of warehouse management software systems.


• Computer skills: AutoCAD, Microsoft Office (especially Excel).


• Excellent communication skills - written and verbal.


• Ability to work well within a team environment.


• Strong organizational skills.


• Self-starter who will take initiative to identify issues and pursue resolutions.


• Must work well under high-pressure situations.


• Typical travel time - 25-30%.

Knowledge/Skills Preferred:

• Experience in Material Handling Automation equipment, preferably AGVs, Pallet Conveyor, and/or AS/RS.


• Experience in WMS, WCS, or Control Level Software.


• Computer skills: Programming.


• Architectural knowledge in electrical, mechanical, and software products.


• Strong automation integration and design experience.

Travel:

• Up to 25%, including international.