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Sr. UX Designer at AT&T in Cleveland, Ohio

Posted in Other 30+ days ago.





Job Description:

Do you want to create solutions? Do you want to join a team that empowers our customers and front-line teams with innovative tools, processes, and technologies that will enable an effortless experience?

AT&T Consumer Operations Transformation is focused on leading Field Operations and Customer Care innovation, automation, and enablement teams to deliver continuous improvement toward our multiyear transformation charter programs.

Overall Purpose:

 

Designs experiences for acquisition, care or product across all platforms using a variety of graphics software applications, techniques, and tools. Designs, prototypes and develops user interface features, site animation, and special effects elements to both communicate and move a user efficiently and effortlessly through tasks and experiences. Analyzes strategy and contributes to the design groups efforts to enhance the look and feel of the organizations digital offerings.

 

Key Roles and Responsibilities:

 

Has good knowledge of UX design principles and can independently manage small projects or small aspects of a larger project. Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources.

 

 


Experience:
  • Preferred Bachelor of Science degree in Human Computer Interaction, Interactive Media, or Graphic Design or equivalent experience. Advanced degree preferred.
  • Experience preferred in Sketch, Indesign, Zeplin, Adobe Creative Cloud (particularly Photoshop & Illustrator), Mural, Miro

  • Moderate- level, real-world experience in design (3-5 years) with limited experience managing projects independently. 


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