Posted in Nonprofit - Social Services 30+ days ago.
Type: Full-Time
We are seeking a Field Service Coordinator to serve as the point of contact into the Allegheny County Continuum of Care (CoC), for unsheltered residents. Coordinator will be responsible for identifying, engaging, providing information/assistance, and flexible case management to individuals experiencing homelessness. Incumbent will serve as a liaison between these residents and the County?s Coordinated Entry System for the CoC, and will maintain a presence in the community in places such as emergency shelters, day drop-in centers, homeless encampments, and other locations where people experiencing homelessness might also be in order to streamline their access to the services available to them. Due to the nature of the position, it will at times require evening and weekend hours. As this unit continues to grow and evolve, Incumbent must possess a significant level of flexibility and a commitment to supporting the people being served.
Field Service Coordinators are subject to long hours on their feet in an outdoor street environment that may frequently include physical conditions such as inclement weather or temperature extremes and interpersonal contact. Coordinators will conduct outreach in public places, under bridges, near abandoned buildings, and in other outdoor areas to engage residents in a non-threatening way. Additional responsibilities will include:
Knowledge, Skills and Abilities
Education/Experience Requirements
Master?s/Bachelor?s degree, from an accredited college or university, in a field of study related to social services, with 1-2 years of experience in fieldwork related to social services. Position will involve frequent travel, so a valid driver?s license and access to a reliable vehicle are required.
Salary: $47,250
If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Diversified Care Management.
About Allegheny County Department of Human Services (DHS)
DHS helps children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive?with the overall goal of improving the health and well-being of people in Allegheny County.
DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. It serves more than 200,000 people a year through its staff and a large network of provider organizations. Its services include: Preventing unnecessary nursing home stays and supporting older adults in living safely and healthfully; protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; and services that prevent homelessness and provide shelter and housing for families and individuals.
Why DHS?
It is innovative. Most recently, the national attention and awards we?ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is ?the kind of place where a diverse group of talented people want to come, grow and do their best work.? This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
It has strong, assertive leaders. We do not hire yes-people.
You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make lives better.
?DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.?
-From the organization?s statement on Equity and Inclusion
AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D
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