Social Media/Communications Coordinator at STATE OF OHIO in Cleveland, Ohio

Job Description:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions.  For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it.  Our mission is:  Supporting education by offering entertaining gaming experiences.  Our vision is:  Investing in Ohio’s students and communities through gaming innovation. 

 

We are looking for smart, passionate and creative people to join our team and help us achieve our mission.  We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

 

Click here to visit our website and learn more about our agency and the products we offer.  Check us out on LinkedIn, Facebook, Twitter, Instagram, YouTube and WordPress!

If you are ready to play…Come join us!

Who we need:

• An individual with a communications degree or equivalent work experience is preferred


• A creative person experienced in developing and managing social media content for brand management


• Someone with excellent customer service skills in person, over the phone and in writing


• A person who enjoys face to face communications with a diverse group of people


• An organized, adaptive and collaborative individual that can effectively multi-task

 

What you’ll do:

Responsibilities include but are not limited to:

• Develop content, monitor and manage Cash Explosion’s website and social media platforms including Facebook, Instagram and Twitter


• Respond to customer comments and questions on social media and the Cash Explosion website


• Provide regular reports and metrics on social media performance and website activities


• Interact with customers via phone, email and live discussions at various promotions and special events


• Ensure accurate and updated information is available to our customers


• Work collaboratively with Game Show Bureau team members and other Lottery co-workers

 

 

What’s in it for you:

The State of Ohio offers an excellent benefits package and work/life balance:

Medical Coverage

• Quality, affordable and competitive medical benefits are offered through the Ohio Med PPO plan. 


• To view complete medical coverage information, click here https://das.ohio.gov/Divisions/Human-Resources/Benefits-Administration/Medical
  


• Prescription coverage and a wellness program offering financial incentives are also offered with medical coverage.

Free Dental, Vision and Basic Life Insurance

Dental, vision and basic life insurance are offered at no cost after one year of continuous service.

Time Away From Work and Work/Life Balance

• Paid Time Off-Vacation leave, personal leave and sick leave accruals 


• 10 paid holidays per year


• Childbirth/Adoption Leave


• Participation in the Alternative Work Schedule after successful completion of first 180 days of employment with approval of supervisor


• 40-hour work week (any approved overtime worked is paid at 1.5 times the hourly pay rate)

Pay

Pay increases are granted pursuant to the Ohio Revised Code and Ohio Administrative Code.

Ohio Public Employees Retirement System

OPERS is the retirement system for State of Ohio employees.  The employee contributes 10% of his/her salary towards his/her retirement.  The employer contributes an amount equal to 14% of the employee’s salary.  OPERS website https://www.opers.org/

Ohio Deferred Compensation

The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan.  Ohio Deferred Compensation website https://www.ohio457.org

Other Benefits

Other Benefits include:  Access to learning and professional development funds, flexible spending accounts for eligible healthcare and childcare expenses, supplemental life insurance, access to the Credit Union of Ohio and more.

 

OFFICIAL STATE OF OHIO CLASSIFICATION:  PUBLIC INFORMATION OFFICER 1

JOB DUTIES FROM OFFICIAL POSITION DESCRIPTION ON FILE

Plans & directs digital content segment of Game Show Bureau’s overall public information program in accordance with the annual digital plan:  Prepares & disseminates digital informational material reflecting Cash Explosion’s activities & performs related program activities (e.g., creates digital content; posts content; monitors assigned social media channels (e.g., website, Facebook, Instagram, Twitter, etc.) on a daily basis; responds to & engages with customers on social media; etc.); develops, prepares, writes, types, edits & updates information on various Cash Explosion initiatives, promotions, ticket releases, special events, etc.; works directly with the public on a daily basis in execution of assigned job duties (i.e., has significant level of contact (e.g., face-to-face, telephone, customer correspondence, etc.) with the public).

 

Performs public relations duties & interacts with contestants:  Advises & consults with supervisor regarding public relations aspects of game show; serves as resource person for positive public presentation of Game Show Bureau programs & activities; coordinates with co-workers to notify & communicate with contestants; greets & briefs contestants on game show rules & regulations; attends show tapings that will be televised for the public; works at promotional events to promote game show to public; distributes game show promotional merchandise to public; provides accurate game show information to stakeholders; researches & responds to inquiries & complaints.

 

Performs other game show related duties:  Verifies contestant documentation for gameplay; works with Auditor of State to ensure procedural compliance; loads Cash Explosion game boards & verifies accuracy of same; monitors gameplay during tapings; obtains sales agent information; compiles weekly data; complies with records retention schedule; maintains files; answers office phones & provides information; performs other duties & works on special projects as directed.

Completion of undergraduate core program in journalism or communication; 6 months experience in public multi-media techniques & relations in field of journalism or communication; valid driver's license.

OR:  30 months experience in field of journalism or communication dealing in public multi-media techniques & relations, public speaking, news writing, reporting & editing or technical report translation & communication dealing in public meetings; valid driver's license.

OR:  12 months experience as Public Information Specialist, 64420; valid driver's license.

OR:  Equivalent of Minimum Class Qualifications For Employment noted above.

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